SallieMae Student Loans Reviews

2.3 out of 5 stars
3 Reviews

From Product Users in the last year


Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

2.5 5

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These reviews were written by current and former product users in the last year.

Oct 04, 2018
MikeA02 Product User

When my son graduated and had to start paying he could not afford the payments.  He was paying what he could and it wasn't enough they started hitting my credit report.  So I spoke with them to try and combine all 5 of his loans to try and get monthly payments down.  They would not help at all.  So we then tried to see what could be done to get payments down.  They took both of our information got back to us saying nothing they can do.  When I asked them what was going to happen when he can't continue paying these amounts.  I was told tough if he doesn't we will sue you since you were cosigner.  They know you are stuck and they will not work with you at all.   They are great at working with you to get loan, but just wait until you have to start paying they will suck you dry.

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Jun 20, 2018
Simple loan procees
Anonymous Product User

When I wanted to finish my degree Sallie Mae was eager to help me and give me the money I needed to finish my education. Super easy process without alot of hassle. Great to work with.

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Jun 15, 2018
Please avoid them at all costs!
Anonymous Product User

Sallie Mae's customer service is absolutely appalling and their interest rates are often higher than anyone else's, for me it was twice as high (12.5%). I called them twice in the 5 years of having a loan with them, once I was put on hold for 2 hours only to be hung up on because it was the end of their work day, the other woman told me maybe I could afford my $450/month payments as a student if I would "stop shopping". They will not work with you if you can't afford your payments, no matter what their website says. Avoid them at all costs!

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