Student Loan Reviews Advertiser Disclosure

SallieMae Student Loans

1.3 out of 5 stars
6 Reviews

From Product Users in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

1.5 5

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These reviews were written by current and former product users in the last year.

Oct 27, 2016
worst
Anonymous Product User

they do not check to see if the loan was part of a fraud   If the persons name on the loan really signed or knew about it

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Sep 12, 2016
The most God-awful company in existence!
Anonymous Product User

The worst company I have ever dealt with! I have called 10 times regarding a single request and not only has it not been resolved, the customer service reps are rude, dishonest and extremely incompetent. If they don't want to deal with a complicated situation or a frustrated customer, they literally hang-up on you! AVOID AT ALL COSTS!!!

1 STAR IS TOO HIGH FOR THEM!!!

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Sep 01, 2016
Anonymous Product User

They lie! 

I was sold into the interest only repayment program while my daughter is still in school. The rep stated I could cancel it whenever I wanted or needed to. Guess again! Now I lost my job and the account cannot go into foreberence with this option!!

Even though I set up the payment plan and it's coming out of our checking account, they need my daughter's permission to cancel the automatic payment option!

I used to audit collection agencies for a large international bank; they weren't this bad!!

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Feb 12, 2016
Not having any problems.... as of now
falliebrooke Product User

I signed up for student loans last year with this company because I heard on the news that a nursing student died that took out loans from them and they said they were not going to make her parents pay for her loans when others were. I am not having any issues as of now but I am still in the early stages of paying my loans. I took the option of paying off interest first while I am in school so I have less to pay after I graduate. I have everything set up electronically so it takes out my payments monthly and I recieved a letter with when the loans will increase by date when I first signed up so I have that in my filing cabinet and I keep track of that. Reading all these comments about how bad this company is, is really making me nervous. I will have to look into maybe finding a different company to take out this years loans. But overall right now I am not having any issues besides feeling anxious everytime my loan amount goes up when I start another semester of school.

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Jan 15, 2016
sally mae will stock you until you give
keyairea Product User

So we all know the age old story of go to college get a job in the feild you got a degree in, well unfortunaly thats not how the world works its based off connections, anyaway I was in tight spot finacially and was very honest with sally mae about my payment options I wasnt offerd any type of loans forgivness, or any solution to paying it off, sally mea just kept charging me interest without notfiying me about the increase because my payment wasnt high enough, they were charged me crazy high intrest on top of the monthly agreed payment, I felt like I was in quick sand still do and that was in 2006 come on sally mae. you guys suck and ruined my credit and my life.

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Mar 25, 2016

That's how loans work! If you don't pay on time, you're charged interest plus late fees! Don't blame the lender, they were true to their word and gave you the money! You are the one not holding up your end of the deal and being a deadbeat!

 
Jan 04, 2016
Anonymous Product User

Don't make the same mistake I did and go trough these people that's just out to get your money for as long as they can and make your life a living hell and leave you broke paying them off while they Totally demolish your credit report while There at it

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