I started with sallie Mae then Navient took over my loan. Never had any problem with them. I paid my loan off.
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Stay away, they are theives and liars, they continued to charge the school after I left. I am legally qualified for a discharge and they want to play games, there customer serice is HORRIBLE they dont speak english!!! They are Sallie Mae's Cover up. they claim I went to a school I never attended.