Flagstar Direct Mortgage Reviews

2.0 out of 5 stars
4 Reviews

From Borrowers in the last year


Application Process

2 out of 5 stars

Customer Service

2 out of 5 stars

2 5

These reviews were written by current and former borrowers in the last year.

Mar 20, 2017
VA Home Loan
Anonymous Borrower

I applied for a VA home loan with Flagstar in May 2016.  I had nothing but a great experience with them.  We closed the loan in about 4 weeks.  My loan officer returned any calls I made within one day.   I would reccomend them to anyone.   I live in WI and their bank is in Michigan.  No problem because there really aren't sny more "local" banks.  My advice is, if you use them and have a problem, call your loan officer and let them handle it!.               

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Oct 13, 2016
Bad Loan Modification
Anonymous Borrower

We tried 5 times for a loan modification here. Each time, they lost paperwork and dealing with a call center in India was not conducive to working with this "Lender".  Stay away, in fact, run!  Also, Flagstar deals with unlicensed mortgage brokers. 

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Sep 04, 2016
Worst lender on the planet!
Anonymous Borrower

Not an honest company. This company does NOT operate with integrity. Stay away from them!

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Jul 13, 2016
Anonymous Borrower

The buyers of our house have been in underwriting with this company for 8 weeks.  They have been nit picked to DEATH!!!  We are now making two house payments and the poor buyers should be moving into their first home.  Another one of my friends said it took 4 months to get thru underwriting with Flagstar.  Utterly ridiculous!!! I know people that have literally been thru underwriting in a week with other lenders!!  What is up with this company that takes months, and months, and months??!!  Don't go with this lender!!

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