Sun West Mortgage Company

Reviews: Sun West Mortgage Company

Reviews: Sun West Mortgage Company

Sun West Mortgage Company

NMLS ID# 3277


42

Years in the industry

$200B

Total funded loans

21

Days average closing time

Information is provided by the mortgage lender. Average closing time is calculated using lock to fund dates in 2017.


Overall lender rating

4.0
out of 5
77 reviews
from Intuit Credit Karma members

Most helpful positive review

Sep 01, 2021
Excellent Lender

Great service from the start. Personnel were always responsive to questions and requests for information.

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Most helpful negative review

Jul 07, 2021
Yikes

Horrible experience, they called my spouse for employment verification, mysteriously changed his email so he wasn't receiving his DocuSign emails, closing documents were over 3 hours late, I was surprised our auto pay was set up correctly.

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All member reviews (77)

47
8
7
5
10
Feb 07, 2023
Terrible

These people have no idea what they are doing. Terrible company

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Feb 04, 2023
A lender you can depend on

The communication is fantastic and the turn times are unbelievable. This place care about customer service!

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Jan 27, 2023
Great mortgage bank!!

Close in 26 days!! Excellent service and excellent communication

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Jan 07, 2023
Highly Recommend

Excellent customer service. They work hard or their customers during the whole process they communicate almost daily to keep you informed.

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Dec 21, 2022
BAD initial impression! No thank you.

They called me after going over my application. They barely spoke coherently, kept getting info wrong, and generally didn't see to know what they were doing. You get one chance to make a good first impression and they blew it. Sorry.

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Nov 25, 2022
Terrible experience

Horrible Horrible Horrible mortgage company, DO NOT waste your time

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Aug 24, 2022
Bad customer service

bad customer service, I have sent the payment by check ahead of time and they are unable to credit it on the very last day, it happen several times, and when I called them a guy demanded me to pay by phone, not in a polite way..So I decided to refinance my loan with another lender

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Jul 19, 2022
refund

terrible experience, paid for $625 appraisal, then 2 hours later sunwest caame back with mortgagae loan numbers that were not agreeable, asked them to refund my appraisal order, the next day they closed my file, i now cannot get anyone to return my $625 appraisal order that was never scheduled, please help

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Jun 19, 2022
Great Mortgage Company

We have only had this lender for about 6 months but they have been great thus far. Easy communication, updates and payments online plus we got a great rate (of course economy driven).I would recommend Sun West to anyone!

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Jun 06, 2022
Nightmares to deal with.

Horrible communication. Took a month for a return call after they had all my personal info. Now that I chose to go with the builder lender sun west refuses to respond to all requests to send my fha file to my current lender so we can order the appraisal. My new home is now in jeopardy

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1-10 of 77

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††These ratings and reviews are provided by our users. The articles you read here come from the opinions of our editorial team. Lenders do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it. Intuit Credit Karma receives compensation from third-party advertisers, but that doesn’t affect our editors’ opinions. Our marketing partners don’t review, approve or endorse our editorial content. It’s accurate to the best of our knowledge when it’s posted.

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