Overall card rating

4.4
142 Reviews
from Credit Karma members

Most helpful positive review

Apr 29, 2021
FIRST TIME
Credit Karma Member

I’m rebuilding my credit and I’ve applied here due to CK’s “good approval” rate, was approved for $2,500, first airline credit card. My score was 682 only

Helpful104
Not Helpful5
Comment3
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Most helpful negative review

Jun 02, 2021
Not a good bank
Credit Karma Member

I applied and was approved in may 2018 and account was closed by chase for not having enough credit cards reported to the credit bureaus after of my one year of having the account open .. chase wouldn’t reopen it and told me I need to reapply and I did and was denied due to a bad a relationship with chase …

Helpful51
Not Helpful7
Comment0
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Member ratings

Application process
Customer service

All member reviews (142)

93
25
5
9
10

Dec 22, 2022
Southwest Chase Credit card is the worse. THEY LIE
Credit Karma Member

Chase/Southwest promised me a $200 credit and never mentioned an annual fee. During the time it took me to speak to someone I ranked over $200 in late fee plus interest. Plus charged me $69. I recommend you do not use this Chase card or fly using Southwest. Money is tight and I feel I was lied to and deceived and I have no recourse.

Helpful2
Not Helpful0
Comment1
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Jul 12, 2022
Great card for travelers
Credit Karma Member

I've owned this card for several years now and I like that I esrn travel points, it helps especially since my family live far away. I had no problem getting approved. My credit score is 805.

Helpful9
Not Helpful1
Comment1
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Apr 14, 2022
Best ever card by chase
Credit Karma Member

I applied they approved me in a few seconds I was approved for 13,300 way to go chase you rock love this card and love the service chase offers

Helpful16
Not Helpful5
Comment3
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Feb 04, 2022
Love this card
Credit Karma Member

Southwest card is amazing!

Helpful4
Not Helpful3
Comment0
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Oct 22, 2021
Despite excellent credit I was denied
Credit Karma Member

Recently I moved close to Baltimore area and start using Southwest a lot. I did applied for the card and despite having excellent credit score and 3% credit utilization I was declined for having another Chase card with the bank.

Helpful29
Not Helpful17
Comment2
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Sep 06, 2021
Great card so far I have another Chase card's
Credit Karma Member

This is a great card so far. But if you don't fly a lot then I say just picked one of the other Chase card's like Freedom I have that card also. And enjoy it and they give me great customer service anytime I have contact them in bank and in the phone.and when they send you a offer it is for real 100% each offer they gave me was true. On both cards.

Helpful23
Not Helpful5
Comment0
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Aug 21, 2021
Love it
Credit Karma Member

Instant approval. Amazing guest service

Helpful4
Not Helpful4
Comment1
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Jun 02, 2021
Not a good bank
Credit Karma Member

I applied and was approved in may 2018 and account was closed by chase for not having enough credit cards reported to the credit bureaus after of my one year of having the account open .. chase wouldn’t reopen it and told me I need to reapply and I did and was denied due to a bad a relationship with chase …

Helpful51
Not Helpful7
Comment0
Flag

Apr 29, 2021
FIRST TIME
Credit Karma Member

I’m rebuilding my credit and I’ve applied here due to CK’s “good approval” rate, was approved for $2,500, first airline credit card. My score was 682 only

Helpful104
Not Helpful5
Comment3
Flag

Feb 21, 2020
Card Earns Me Companion Pass
Credit Karma Member

I travel a lot for work and use this card to build points to get a free companion pass on SWA. Pretty happy with it. Limit is to osmall though.

Helpful40
Not Helpful16
Comment1
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1-10 of 142

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