I have had this card since 2008, and it has generally been a positive experience. I started out with a $1000 credit line (while I was in school) at 13.24% APR. I then received increases to $3500, then $5000, $13,500, and am currently at $16,000, with same base APR. They occasionally have promotions where they will let you cash advance or balance transfer funds at 0% for 12 months--I used this feature last year when I had to replace my roof; don't know where else I could have gotten an $8000 unsecured loan at 0%.? The 3-2-1 rewards are in points, not true cash back (at least on my card). Each point is less between about 1/2 and 2/3 of a cent depending on what you redeem it on. I recommend Discover or Amex over this card if what you really want is bank for you buck on rewards. But this card is great for just basic credit on good terms.

This was my very first credit card. Opened almost 3 years ago with a $400 security deposit. My Transunion was 510 when I opened this card and my income was at 20K. My Transunion is now 690 and my Experian is in the 700s and my income is now over 50K. I never missed a payment on this card and was never late at all. Always paid more than minimum or paid in full whenever I let a balance carry over. I never requested a credit line increase because I was so focused on trying to use this card responsibly to get them to graduate it to an unsecured card and return my security deposit. It didn?t matter anyway because they never once raised my limit and have continually denied my graduation request regardless of my stellar payment history with them and the fact that my financial portfolio has grown since first opening this card. 34 months of excellent payment history literally means nothing to them. I recently applied for my fourth graduation request last week after getting denied the last time in January and they denied me again so I finally closed this card, as well as my checking and my savings account that I had open with them since 2009 and IT FELT GREAT. I don?t feel appreciated as a customer with them and paying interest and annual fees on your own money is never fun. I know for a fact there are better cards and companies out here for me so I don?t think I will ever look at Bank of America as an option in anything I do going forward. Looking forward to getting my little security deposit back in the mail though :)?