Credit Card Reviews Advertiser Disclosure

British Airways Visa Signature® Card

Approval Odds

Sign up or log in to see your Approval Odds

1.0 out of 5 stars
4 Reviews

From Cardholders in the last year

Sign up or log in to see your Approval Odds

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5
Collapse

These reviews were written by current and former cardholders in the last year.

Nov 02, 2016
Do You Want This Card? Think Twice!!!
Anonymous Cardholder

This card is a rip off. The companion complementary "free" ticket is a fiction. The sits are never available and if they somehow are you pay way more in the fees and taxes than for a regular airline ticket. I was using it for hotels, but got ripped off for $800.- I booked a hotel partially with Avios and my card, but had to leave the hotel two days sooner for a documented medical emergency. The hotel would refund me on spot, but could not, because I used this British Airways Avios "reward" program. They referred me back to the card customer relations unit, which did nothing to refund me neither in avios nor cash. I got simply penalized for using this card and lost not only vacation, but money. 

more ...
Aug 12, 2016
British Airways Credit Card
bikerfox Cardholder

Dealing with these people is like a bad horror movie. These people are terrible to deal with.

more ...
Jul 08, 2016
Anonymous Cardholder

Very disappointed in this card. The perks sound good and we were very happy with the card until we actually tried to use our accrued avios miles to book a flight. When looking online, we found numerous flights available, but when we tried to book using our avois, we were told that there are only a couple seats on each flight that can be bought using avois miles. We even went back to terms and conditions and they are very vague and unclear. We even tried booking further out and there were still not any flights available. My husband and I are quite frustrated as we fly internationally to visit family and we're hoping this card would make that much easier and it turns out it's all a lie. On the phone with customer service and there isn't any help.

more ...
Feb 03, 2016
Terrible customer service from BA
Anonymous Cardholder

We recently attempted to travel with the points accrued on our BA travel card. We booked both a flight and hotel stay with our Avios points. Our flights ended up being cancelled by the airline, causing us to miss our hotel reservations. For over a month we worked with BA customer relations to obtain a refund. After providing a refund, BA then removed the points from our account without explanation. On at least 4 separate instances of contact with customer relations we were told the points were removed by user error. After several weeks passed without the refund reappearing, we contacted BA again to find out why it had not been processed. We were then told the refund would not take place, since the cancellation had occurred within 72 hours of the reservation time. BA informed us that if we were not satisfied, we could open another ticket with customer relations. We did so, and nearly two weeks later have still not received a response. Avoid!

more ...

Was this review helpful?

 
1 Reply
May 22, 2016

british airways will not tell you information on what shopping centers and supermarkets are available in the area you might want to visit in england and wales

 
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this card overall?

Please select a rating

What should others know about this card?

Optional

How was application process?

How was customer service?

Compare Holders of this Card

Credit Score
Credit Limit
Current Balance
Credit Limit Utilized
Age of Cardholder

Sample Size: 337
Data Created: February 02, 2015

Note: Sample data consists of Credit Karma members who hold this card.
The following information and reviews are brought to you by Credit Karma and/or its users. Banks, issuers, and credit card companies do not endorse or guarantee, and are not responsible for this content.

See Your Approval Odds Before You Apply

Sign up for a free membership, and Credit Karma can estimate your chances of approval based on your credit profile. You’ll also get:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations

British Airways Visa Signature® Card