Overall card rating

3.1
13 Reviews
from Intuit Credit Karma members

Most helpful positive review

Oct 10, 2021
Great Card
Credit Karma Member

Applied for this card several months ago and was approved right away. Took advantage of the bonus points they offer and was very satisfied. Great Card for hotels/travel, gas and dining 3x times points on those categories. And the costumer service is always so great. This is my second card from Citi and they never disappoint. Approved with an initial CL of 10K and I know they will raise it in 6 months for me they always do.

Helpful17
Not Helpful5
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Most helpful negative review

Aug 14, 2022
Credit Limit for Card is Useless
Credit Karma Member

My wife and I were both recently approved for new Citibank Premier credit cards. We have had a Citibank AAdvantage card for 35 years with a credit limit of $53,000 and a Citi business card with a credit limit of $20,000. Both cards are used sparingly due to the low benefits compared to our Chase cards. Both new Citi cards were issued with an extremely low maximum credit limit of $3000. (We average $15-$20k/monthly on credit cards and always pay the entire balance). When I contacted Citi requesting to transfer at least $5000 credit from our existing cards to the new ones, I was informed City does not allow transfer of credit between cards (Chase allows transfers without issue). We were both summarily denied credit increases on the new cards with the statement: "Try again after six (6) months. We want to see if you are trustworthy." We cancelled both new Citi cards as well as my Citi business card. No thanks Citibank.

Helpful34
Not Helpful11
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Member ratings

Application process
Customer service

All member reviews (13)

4
1
2
0
6

Sep 01, 2023
Applied with 700+ credit
Credit Karma Member

Approval odds were “Very Good” I was denied. Don’t waste your credit hard inquires on this one.

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Aug 16, 2023
Not Ideal
Credit Karma Member

Instantly approved with a credit score of about 780 Since the gas station I usually go to doesn’t accept MasterCard, I’m not able to take advantage of the 3x back on gas The Chase Sapphire Preferred is a much more useful card for the same annual fee A card I don’t anticipate keeping / renewing in the future

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Jul 12, 2023
Very low credit limit
Credit Karma Member

I have 800+ credit score but Citi only gave me $7000 limit.

Helpful0
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Jun 07, 2023
Approval Chance: Very Good
Credit Karma Member

Was recommended with very good approval odds and didn’t not get approved. Warning for others 742 score btw

Helpful1
Not Helpful3
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Oct 14, 2022
Can’t give 0 stars so have to settle with 1star
Credit Karma Member

Citi might have the most amazing service among all the credit cards. You will enjoy talking to customer care and they help you in every possible way and provide some great suggestions like closing a credit card. All your issues will be resolved if you follow their advice.

Helpful11
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Aug 14, 2022
Credit Limit for Card is Useless
Credit Karma Member

My wife and I were both recently approved for new Citibank Premier credit cards. We have had a Citibank AAdvantage card for 35 years with a credit limit of $53,000 and a Citi business card with a credit limit of $20,000. Both cards are used sparingly due to the low benefits compared to our Chase cards. Both new Citi cards were issued with an extremely low maximum credit limit of $3000. (We average $15-$20k/monthly on credit cards and always pay the entire balance). When I contacted Citi requesting to transfer at least $5000 credit from our existing cards to the new ones, I was informed City does not allow transfer of credit between cards (Chase allows transfers without issue). We were both summarily denied credit increases on the new cards with the statement: "Try again after six (6) months. We want to see if you are trustworthy." We cancelled both new Citi cards as well as my Citi business card. No thanks Citibank.

Helpful34
Not Helpful11
Comment1
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Apr 05, 2022
Decent Travel Card
Credit Karma Member

The sign-up bonus is pretty great. The thank you rewards portal is easy to use and the process is simple to book travel and/or transfer points to their partners. Unfortunately this card lacks the lounge access, TSA pre check etc. but nonetheless its a decent card to get into the travel rewards credit card game.

Helpful8
Not Helpful0
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Jan 15, 2022
declined with fico of 791
Credit Karma Member

Thought it would be nice to have MC for travel with no international fees, I love my Chase Sapphire Reserved, and had very good odds with CK. I have excellent credit, no negative items on my credit report, nothing late. Applied and denied per Citi that I have late payment records. There is nothing on the credit report showing this for 22 years. When trying to find out if this is fraud, ID theft, etc....got no where, we can't give you any information. Wish I could give zero stars...It's annoying to waste a credit inquiry but on the upside, thank goodness that if this is how it was going to start, the customer service will only going to be worse. Skip this card and go with Chase.

Helpful5
Not Helpful3
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Oct 10, 2021
Great Card
Credit Karma Member

Applied for this card several months ago and was approved right away. Took advantage of the bonus points they offer and was very satisfied. Great Card for hotels/travel, gas and dining 3x times points on those categories. And the costumer service is always so great. This is my second card from Citi and they never disappoint. Approved with an initial CL of 10K and I know they will raise it in 6 months for me they always do.

Helpful17
Not Helpful5
Comment0
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Aug 12, 2021
HORRIBLE
Credit Karma Member

Horrible card from a horrible card. Most of the benefits like lounge access do not work. Bank closed my account out of nowhere after just a few months of use and will not tell me why. Noone is ever at the bank working, everyone is on a lunch break.

Helpful18
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