I encountered an unexpected financial glitch that led to my payment to Citi being returned. Within 15 days they closed my account. I called customer service, and they said my card is ineligible to be reopened. I asked him to look at my otherwise excellent record, and he said that makes no difference. I asked to speak to a supervisor, but she hung up on me. Unreasonable response to a one time difficulty combined with surprisingly unprofessional customer service makes it so I can not recommend this bank.

This is the best secured credit card I have ever had. I applied for another one at the same time and I hate it. This card post’s you payments Immediately my other one it takes like a week and a half . So anybody looking for a secured credit card it should definitely apply for this one!

Una aplicación muy buena y con mucha ayuda

Within less than a year, my security deposit was returned and a new card was issued with a credit line increase. Don't use more than 10% of your secure deposit credit line and pay on time the entire balance due.

I never thought that I would get another chance with a credit card due to the fact that I have one from Credit One & First Premier Bank both accounts closed on me cause I couldn't pay the bill after I explained to them about my operation on my ankle and didn't have any income. Citi took a chance on me with a credit score of 426 and because of Citi my score jumped up 73points. Now I can really rebuild my credit score to be even better.

The whole process was pretty similar to any other secured credit card in the market right now. 1. I applied for the credit card and got approved within the same process of applying. 2. 3 days later I had to confirm small bank deposits and enter them in the 2nd part of the application process. 3. Took about 10 calendar days for them to send me a confirmation email saying my account was open and I will be receiving the card in the mail. 4. Got the card in the mail a little under 2 weeks after that email was sent to me. Been using it ever since. This month is the first month I'll be seeing how much it effects my credit score after only using 22% of my $500 secured balance in the first month.

I got this card back in 2020 to start building my credit back up. I never missed a payment but the moment I tried to dispute a transaction that wasn’t from me, they make you go through a tedious process like writing out a literal statement and sending it through mail. As well they say that 12-18 months they graduate your secured card to a unsecured card. It’s been 22 months since I’ve had it and called in to see if I’m ever going to graduate and said it’ll be 6 more months for a account review and that’s if they feel like transitioning me to one of their unsecured cards. Overall, if you really have no options when building your credit then go for the card BUT if you have options STAY AWAY FROM THIS CARD

This card is a good card it can help you when you need to get a motel rent a car or anything else that got to do with credit cards I prefer this card and you will love this card guarantee thank you how was the

I've had this card for over 3 years now. They won't up my credit limit nor will they give me my deposit back. They said it would take 18 months to mature but thas a lie! Aw awell as this darn card did nothing for my credit on the contrary even after only using 30% of the limit on this card it says that I've used it to much. I've never missed a payment and have it set to a limit that can be used and it's only hurt my credit.

It took me a month to get approved and then another month to get my card, I had to call and speak to someone because i had a transaction for $150 that i did not make and they tried to say i did the transaction.