Great if you Travel often.....
If you fly frequently this cards $550 annual fee can quickly pay for itself. If you don't fly often it's tough to see how to offset the annual fee.
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Platinum Card® from American Express Reviews
Cardholders' Choice i
ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL
Card Details
- Balance Transfer Intro APR Not Applicable
- Balance Transfer Regular APR Not Applicable
- Annual Fee $550
- Purchase Intro APR Not Applicable
- Purchase Regular APR Not Applicable
Most Helpful Positive Review
Most Helpful Negative Review
Its travel protection is same as others.
We got the platinum card not only for the travel benefits but also because of the supposed world-class service it advertises for when things can go wrong with travel. The platinum card perks are great but when you actually have something go wrong, the service you get is about the same as you get with any other regular credit card. My wife bought a flight from the AMEX travel site, using the card, that had a specific itinerary to fly overseas with a 7-hour layover connection in Moscow. During the flight, the airline changed the itinerary to a departure 24 hours later, and AMEX accepted it, without my wife's knowledge, and she got stuck in the airport for another 30 hours. She had her checked luggage smashed and stolen during the layover, all because AMEX accepted the schedule change. We sent about accepting the schedule change without our involvement, and we filed a luggage assurance claim with AMEX because the airline didn't do anything. It has been over 40 days, and not only have they delayed processing honoring the claims, they have called asking why they should accept responsibility for the mishap when they are accountable. It is shocking; this is the type of service I would expect from a no-frills credit card company that has free products, but not from a credit card company that charges $475 for the privilege of carrying their card. based on my experience thus far, I cannot say that this product offers anything different from other cards in terms of travel protection. You might as well get a free visa card that has the baggage assurance and normal trip protection.
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These reviews were written by current and former cardholders in the last year.
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Platinum Card® from American Express
39 Reviews
Cardholders' Choice i
Applied through Credit Karma
Applied though credit karma with odds of very good. Approved instantly. This card is well worth the fee if you travel frenquenty. Lounge access, airline credit, boingo membership and Uber credit in addition to other benefits such as spg gold and Hilton gold make it a good deal for some. If you do t travel that much then I'm not sure how you make use of the perks.
I would however like that the airline credit fee be aligned with other competitors cards such as Chase sapphire and Citi prestige which has less restrictions on what you get credit for - such as purchase of tickets etc.
Really need to change this badly! They need to give credit for 5X hotel outside their limited online booking which I can find better prices for...
Fantastic card!
A great card and well worth the annual fee. Was approved instantly with 792 Vantage/645 FICO. AMEX is a great company and wonderful customer service.
645 FICO?!
Professional
Being a small business owner, it matters that customers notice and respect what this card says about your word, credit and business history, and accomplishments when paying at dinner or traveling. It is one of a kind and helps close deals in technology!
Attention Getter
You get treated like royalty when you pull this card out. Be prepared for the gawkers.
After switching from business Amex to personal Amex I lost all my mile points . Called the customer service and they didn't want to transfer them to the new personal card .
Bad Experience!!
Always call before switching or better yet read the disclosure. One star for your carelessness is an unfair review in my opinion. Cheers.
NO FEE for active duty military
If you have a good credit score GET THIS CARD. All the benefits are free. They may attempt to charge you the fee at first, just simply call and tell them. I provided my DOD ID number and they waived it right away. Great service.
Good to know!
Ignorance on my part, but what's DOD?
Do you have to give them anything else besides your DOD number
I don't leave home without it!
Great charge card that keeps you in check month over month. No balance carry over since you pay in full, but this card has a Pay Over Time feature similar to a credit card if you need it.
THE BEST
I COULDNT BE ANYMORE HAPPIER WITH MY AMEX PLATINUM CARD!!! THE BEST OF THE BEST IF YOU CAN HANDLE THE CARD AND UNDERSTAND THAT THIS IS A CARGE CARD NOT A CREDIT CARD THEN JUST GET IT.
Great card if you spend a lot
If you travel and spend a lot then this is a great card to have as the benefits will outweigh the annual fee. There is no currency conversion fees, you'll get $200 airline credit every year for ancillary charges, access to VIP airport lounges, in addition to an extra year warranty on electronics, etc; extra 30 days to return an item. My biggest praise to amex is during a trip to China I bought a pair of $2000 Fendi shoes which someone stole from my luggage at the airport. I filed a claim hoping they would at least reimbursement my account a portion of that charge but to my surprise I received a letter stating they would reimburse the full amount. My response was "American Express got it going on". I have been a member for 5 years and never had an issue with the service or usage of my card. Would give 5 stars but the annual fee is very high for moderate users.
What are you doing? After they even reimbursed you for $2K shoes you give them 4 stars? LOL what more can you ask?
Great if you Travel often.....
If you fly frequently this cards $550 annual fee can quickly pay for itself. If you don't fly often it's tough to see how to offset the annual fee.