I've financed my home with Wells Fargo. The mortgage team is awesome at helping me decide best decisions for paying off home sooner.
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Friday I receive the call saying there was some type of fraud alert on my account. They didn't know what had happen. I was on the phone they closed my account without my permission. I had $7,000 in my account I currently have no access to my money. I am currently in Kansas City Missouri on a medical emergency. And there is no Wells Fargo here, so the checks I have with me and my debit card are no good. I am under contract to sell my house therefore I need to pay people for doing work before sell is final. This puts me in a financial hardship. They stopped the payments I have made to people who worked on my house where I used my debit card. I am on a schedule to get work done for the people buying my house. After closing my account they tell me I do not have access to it any more. I what to see what they did pay. I can't see my old statements. It is tax time and they tell me I have no access to my old account at all there for it makes it harder for me to prepare for taxes. I use Quicken I can not download anything to my Quicken account to help me get ready. I am currently totally broke because I do not have access to my funds. I have spoken to other banks and they say my account could have been frozen, and I could have been given access to it for certain amount of time. I have been with Wells Fargo for over 10 years. the conduct in this matter is totally unacceptable. I want access to my funds ASAP. I want access to my old account ASAP. And I will be closing my account as soon as I can transfer my automatic deposits and my automatic payments.
Signed THE BROKE WOMAN WITH MONEY