There seems to be a lot of hateful words spread around about USBank. People knocking them for rejections and long hold times and rude customer service. I've had a relationship with USBank for about 5 years now and have never once had a negative interaction in person or on the phone. Their application process can be a little odd at times, and their underwriters are pretty frugal, but they were kind enough to extend a line of credit to me 3 years ago when I had a blank credit file. Thanks to them, I've been able to grow it with a little tlc and time. Their customer support has been fantastic in taking care of my needs, but does on occasion require an escalation as their front line cannot complete my request (combining credit lines). Their website is simple and straightfoward as are their apps, but leaves a little to be desired compared to Discover and American Express but far outshines Chase. As far as product offerings go, USBank doesn't offer anything outstanding which is dissapointing, but they also doesn't charge much in the way of annual fees so it's somewhat moot. All in all, USBank is fantastic and their checking accounts and credit cards are an excellent option for no frills customers.
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The place to loose your paycheck!!!