PNC Bank Reviews

1.1 out of 5 stars
23 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Apr 21, 2018
Worst bank ever
Riaa12 Account Holder

Customer service sucks. Charge too much fees due to their own system glitch.

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Mar 08, 2018
Terrible
Anonymous Account Holder

I have car loan with PNC. Applied for registration transfer since I moved from FL to NJ. Just the most terrible customer service. Talked to three representatives and everyone gave different information. I was even given three different numbers to call for so called "my ease" in future communication. Turns out no matter which number you call, they almost always have to transfer you to different department. Its been a week I submitted my documents and PNC keep "we acknowledge we received your documents but we are still waiting on nex action". For what? And for a whole week all you are doing is acknowledging that you received my document?? What the hell!!!!! Oh and one more thing, apparently they are renovating their equity department and the lady at PNC told me, we are too busy so it may delay your application process. What does my car related issue has to do with Equity. 

Anyways I will never ever work with PNC in future for any loans or banking. Please stay away if you could.

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Feb 11, 2018
Worse bank around
Anonymous Account Holder

They have a habit of giving out credit cards to people stealing identys of others. And they dont seem to have a problem with charging the victim for the card. This is just not right.

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Feb 11, 2018
This bank is horible
Anonymous Account Holder

Pnc bank gave someone a credit card in my name now they are charging me for the credit card. I cant understand why they dont make sure that the person they give a account to is really that person.

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Feb 08, 2018
beware
Anonymous Account Holder

Awful beware ! Had checking 2 mths ... I went to log on and couldn’t called and they closed the account after I switched everything over ... I asked all I got was they decided to part ways with me as a customer no notice nothing . So I’ll be writing negative reviews... I asked who to talk to they said it was in the underwriting they can closed account anytime they want

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