PNC Bank Reviews

1.5 out of 5 stars
24 Reviews

From Account Holders in the last year


Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

1.5 5

Most Helpful Positive Review

May 04, 2017
I love PNC!
Anonymous Account Holder

I've been with PNC for a couple of years now, and I LOVE them. Very happy. I have their digital wallet accounts, set up as 3 separate accounts. One is for long-term savings, one is for spending, and one is a reserve account for purchases coming it. It has made organizing my budget SO EASY. 

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Most Helpful Negative Review

Jun 06, 2017
Live to make you pay fees
mamaofthree Account Holder

This bank loves to charge you overdraft fees even though there are funds in your account. I question how you can have a deposit and fees charged on the same day?!?! Going elsewhere with my money.

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These reviews were written by current and former account holders in the last year.

Nov 23, 2017
One of the worst
Anonymous Account Holder

Two weeks later my check bounced without contact me for irregular signature. UNBELIEVABLE!!

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Oct 31, 2017
Anonymous Account Holder

I have this PNC bank credit card and as a member for 15 yrs in good credit never late pay on time. just this week request a delay grace period of 2 weeks in the same month. can you believe no given care to their clergy after so long. they refuse my request point blank. others banks I use were more caring than this bank. beware before applying for their credit card. will be treated the same.

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Oct 27, 2017
Gmholmes66 Account Holder

The bank will lure you in with free checking and eventually do their best to drain your bank account with hidden fees and nonsense charges. Save yourself the headache. Go somewhere else. 

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Oct 13, 2017
Fees and take no responsibility
Anonymous Account Holder

This bank take no responsibility for their actions.  I have been a customer since Strasburg National in the 1960's, Bank of Lancaster County after the buy out, and PNC up until October of 2017.  I have channelled 10's of thousands of dollars per year through this organization. I have never bounced a check or missed a payment of any type over the course of 45 years. I was hit with a charge last week that I could not get resolution on.  The main branch would not look into it or reverse the charge.  Unfortunately this is not a financial organization that I would recomend to anyone.  Try Fulton Bank for your local needs because it is truly a bank that cares about their customers.

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Oct 06, 2017
Frank246 Account Holder

Pnc charged me multiple times on a whole crap load of different things and now they’re trying to say that I am responsible for paying them $900 and I explained that it is very urgent that they fix it as I need to get gas to get to work TODAY and need food for my animals today or they’re going to starve and pnc customer support just says “and I understand that is frustrating but you’ll have to wait until it post in a few days and then call back to see what we can do and won’t do anything with out me agreeing that if they don’t fix it I have to pay in full so I obviously declined. I am switching banks as soon as this is resolved!

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