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M&T Bank

1.2 out of 5 stars
6 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Dec 19, 2016
Anonymous Account Holder

Worst online service I have every experience, and the customer service hold times are 30 mins to talk to someone 

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Dec 13, 2016
They will ruin your credit
Anonymous Account Holder

I made all of my payments on time and my loan was closed and then I get hit with a 30 day late on the final payment that was paid. Contacting them is a full time job since you'll be on the phone for hours getting transfered back and forth not one person knowing what to do. No one can prove I was late and some that seem to have a grip on reality agreed I wasn't late yet the one M&T  rep who counts sent me a letter saying it was accurate. I had to send in disputes to all the credit agencies but this has turned into a nightmare. AVOID M&T at all costs.

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Dec 03, 2016
Fraudulent
Anonymous Account Holder

In the middle of a refinance, my identity was stolen. I switched banks, no one would call me back, other departments would not assist in identifying their fraud department. So far worse bank I've ever dealt with!

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Aug 15, 2016
worse banking you could imagine!
Anonymous Account Holder

Horrible in every way possible!!!!

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May 17, 2016
Anonymous Account Holder

Incompetent

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Mar 06, 2016
Terrible Customer Service
Anonymous Account Holder

I got an auto loan well  with this company. I got the car from suggested this bank for it. I am very dissapointed I stuck with them. First off when I was going to make my first payment to them they didn't have the option for me to set up an account online to make the payment she told me of other payment methods that didn't help becuase I was trying to make the payment on time. I was making payments good on time  and when it came to make the third payment they did me dirty messing my credit up. They harass me on several occassions for payment. I haven't seen this with any other banks they didn't even try to work with me. Once I clear up all this mess as I have been making majority of payments. I won't deal with this company. There are beyond terrible with there work ethics. I always paid them personally at the bank. I wouldn't want any ties with them.

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