I've been banking with Huntington since before I could see over their counter. They worked with me in my teen years when I didn't quite understand overdraft fees, and are now working with me during the home buying process. No matter which branch I walk into, I know the employees will be kind and helpful. They also have a great debit card fraud policy and will refund any erroneous charges without you having to someone show proof of it or go through a long process.
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After 4 years. suddenly I can't get my bills paid on time. They don't seem to care about low income disabled individuals. just policy changes which make you chose which fees to take.