5 Stars for these reasons: Excellent customer service in every Huntington bank I have been to, Overdraft protection, An excellent website and App, Rated as the best bank in Columbus, OH, and The availability of banks present in town.
ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL
Most Helpful Positive Review
Most Helpful Negative Review
They do not work with you at all! We tried 4 times to make it automatic payments. And everytime the person we talked to said yes it was successful and it would take the payment out monthly. Well, lo and behold I notice the payment has not been processed, and so I call them. They say your payment is late you have to pay late fees. I was very upset the first time and explained we had already switched to automatic, they siad we weren't in their system as automatic and the bill is late (their late fee is over $50!). All the following times the same thing happened! I have now paid $200 in late fees due to their error. And each time I called they would say yup you are set up and it'll come out monthly, and each time I would be charged a late fee! They were not helpful or understanding of what was going on, I can't wait to get out of this bank and into one that is competant!