FirstMerit Bank Reviews

1.8 out of 5 stars
5 Reviews

From Account Holders in the last year


Application Process

1.5 out of 5 stars

Customer Service

1.5 out of 5 stars

2 5

These reviews were written by current and former account holders in the last year.

Sep 05, 2017
Bigggggg bigggg apr ....
Anonymous Account Holder

I had credit score of 655 only 300 limit? Major apr and had to get to tge site to pay

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Mar 10, 2017
Have had no issues with this bank .
Anonymous Account Holder

Friendly customer service .

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Feb 13, 2017
msneisy04 Account Holder

I have only banked with FIrst Merit since September and they suck badly!!! They backdated overdraft fees so that they could charge me! My account was current and then they overdrafted me for dates passed on a weekend so that you could not call and complain. When I was finally able to call in and complain they were rude and disrespectful and unwilling to refund the charges even though they were totally false charges I have talked to several people there and I think that they are trained to be rude.

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Dec 23, 2016
Anonymous Account Holder

Firstmerit Nickel and dimes you for everything. They won't even give you 24 hrs to transfer money from one acct to the other, so when I had internet trouble and had to wait until the next day they charged me overdraft fees. Their system does not update everyday either. It can be days sometimes. My other bank updates continuous. Horrible customer service also. So glad Huntington is taking over.

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Dec 19, 2016
Anonymous Account Holder

The worst bank EVER. Whatever you do, do not trust them with your money or services. I have never had so much trouble with logging on to a web site for online banking information. My debit card number, on multiple occasions has come up as not matching their records. At times when I have desperately needed my card they have put holds on it.

I truly hope they go out of business and I will never deal with them again accept to cheer when they go under!!!

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