Banco Popular Reviews

2.3 out of 5 stars
3 Reviews

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

2 out of 5 stars

2.5 5
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These reviews were written by current and former account holders in the last year.

Aug 25, 2016
Run away from them!!!
Karmaspeaking Account Holder

My dad had his mortgage with this bank, he died in 2014 and I'm still calling them to update their records.  I still get calls asking for him and if I tell them that I already sent his deat certificate, they will just say "Wll, every department is different" Really?  Isn't it the same bank?  Aren't we in the 20th Century?  Apparently their system is obsolete.  The amount of copies that I have sent of my dad's death certificate is incredible.  The staff is rude, and have no desired to help their customers.

The bank does not offer check deposits using your phone, you cannot transfer money from a bank to theirs, you cannot make deposits on an ATM, everytime you go to one of their banks it is always crowded, not because they have a lot of customers, it's because they are so darn slow.

If you care about your credit, stay away from them!!!

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Jul 31, 2016
Helpful
Anonymous Account Holder

Despite many things that all banks have, this bank have peop;e thta go beyond to help.

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Jul 19, 2016
Anonymous Account Holder

Bank is behind technology . Many US major banks have made the transition of chip enabled cards accessible. Call center is not the best. Banco Popular best feature is the tv Musical they host around the Xmas holiday hahaha....wepa

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