Westlake Financial Services Auto Loan Reviews

Westlake Financial Services Auto Loan Reviews
1.8 out of 5 stars
5 Reviews

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

2 5

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These reviews were written by current and former borrowers in the last year.

May 21, 2020
CRAZY HIGHRATE AND 0 chance to REFERENCE
Sam0070 Borrower

There rates are super high they approve everyone as long as you have a passport tried to talk to them how I can lower my rate the lady on the phone said you can't I was like okay and I had a question then she just hang up I'll never get a lone from them again 

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May 05, 2020
never had issues with them
tostygirl Borrower

i dont know why others are complaining.  ive had problems in the past, but i never missed a payment with westlake.  they were able to give me probalby a total of 3 deferrals because i was drowning in other bills at the moment.  they report to credit bureaus and the handful of times i spoke with customer service i never had an issue.  only bad thing is that they dont respond to emails.  otherwise a great place!  pay your bills = dont complain!  be happy!

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May 12, 2020

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Apr 29, 2020
do you enjoy harassing phone calls?
Jaod826 Borrower

Do you enjoy harassing phone calls? If you do then Westlake Financial is the lender for you! If yours a single day past they will call and call no grace period for anyone. You can try and block their number but it won't work. They have called 8 times in a single day.

6 days past due and Westlake passed my account to a 3rd party collections agency! 6 freaking days!

Westlake has been sued and BBB cases opened so many times for harrassment its not funny.

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Feb 15, 2020
bekzot0000 Borrower

They are robbers. They only want take as much as they can money from you. Them screw up your credit. Their system built on this. As soon as you sign contact with them you will became their slave. 

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Oct 23, 2019
AN ANCHOR IN MY FINANCIAL LIFE
MrFeitosa Borrower

STAY AWAY FROM THIS COMPANY! DONT MAKE THE SAME MISTAKE THAT ME AND COUNTLESS OTHERS HAVE MADE! REDICULOUS INTREST RATE THAT ONLY GOES UP! RANDOM LATE FEES THAT CANT BE ACCOUNTED FOR! HORRIBLE CUSTOMER SERVICE!

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