TCF Gateway One Auto Loan Reviews

3.5 out of 5 stars
2 Reviews

From Borrowers in the last year


Application Process

4.5 out of 5 stars

Customer Service

3.5 out of 5 stars

3.5 5

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These reviews were written by current and former borrowers in the last year.

Jul 21, 2017
Original loan is all you get.
srmusaf60 Borrower

We had limited options when we wanted a newer vehicle. Gateway One Lending gave us the loan at of course a rediculously high interest rate.  After a full year of not only on time payments but over the amount due we asked for a lower interest rate.  Their response was they aren't lisenced to do "refinancing". 

I asked for my auto pay to be adjusted to a different amount I had to cancel the auto pay I had set up and submit a new form.  I asked the csr to call when the form had been recieved.  Didn't happen.  Their customer service leaves a lot to be desired, if you get any at all.

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Jan 17, 2017
Financed me when I had limited options
blakesgigi Borrower

They have been extremely helpful and a great company to work with. I would reccomend them to anyone who has limited credit or blemished credit and I would use them again.

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