Amazing experience all around and have no complaints. Super easy process and they are always there to answer any questions.

Nikka was my agent the process was easy the funding took forever like a whole week ive seen others say it took longer

Overall good experience. My rate is higher than average but that’s to be expected when going to a subprime lender. Nathan was my loan agent and did a very good job and was very transparent throughout the process. I was able to get a much nicer, lower mileage vehicle than I would have with other banks, with the score I had at the time which was around 570. Since my vehicle purchase 4 months ago my score is now up to 650. Thankful for them giving me a shot despite having a repo several years ago.

Some of the comments I’m seeing on here are exactly how I was treated, saying they couldn’t verify my proof of residency even after I sent everything they requested. I called no call back or response, if I could give no stars I would.

Worst experience! They dragged me on and on having to send information over and over again until I finally just gave up and found another way way to buy a vehicle.

It is the best auto loan and they help you get your new ride

They keep saying that they are waiting on my employer to provide authorizations negative. They are simply no reaching out. I will give them another day and if they continue to jack me around I will not do business with them and report the hard credit ding that I know have on my credit. Horrible experience so far

Not even a one. No customer service, they don’t return phone calls, or emails. We filled out all paperwork and they said I was denied because They were unable to provide income. My boss faxed all the required paperwork along with calling and I provided my check stub. I even asked for days if they needed anything else. No communication

So far very easy to deal with I'm in a open chapter 13 bankruptcy and I qualified easily. Car is about to be purchased I'm waiting on my letter of approval from my trustee. I will edit if needed.

Spoke to Jenny Barandas and she was COMPLETELY condescending. Emphasized I would never qualify for X amount without a co-signer due to income but I’ve already been qualified by a lender and was just expanding my options for lower rates. Definitely needs some training in customer service.