Old American County Mutual - Auto Insurance Reviews

1.0 out of 5 stars
2 Reviews

From Policyholders in the last year


Application Process

1 out of 5 stars

Customer Service

1 out of 5 stars

1 5

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These reviews were written by current and former policyholders in the last year.

Jan 28, 2017
Rude, unreliable, unethical
Anonymous Policyholder

Rude, unreliable, unethical, unprofessional, and not knowledgeable about there job. I got hung up on, I get transferred at least three times when I call. My truck had a small hinder damage and made my door warp, they put I got tboned and won't change it. I also got yelled at by one of the personnel working there. They are not trustworthy and you are never assured of what's going to happen, you have to keep calling and bugging them to get things done. I am also active military and they would not give me a storage discount. I had orders to go somewhere for 7 months and I couldn't take my truck with me. Every other insurance my friends had gave some kind of discount for storing your vehicle because you're in military orders. I've seen a lot of bad reviews and thought maybe they were biased until I had to deal with them myself. Save your time and go somewhere else. 

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Jul 02, 2016
I had this insurance unfortunately total
Anonymous Policyholder

I total my car out in march claim still pending, I have try to call my insurance adjuster, will he was laid off, then they they gave me another adjuster, then again I was given a another adjuster I have been dealing with this remember since march and the adjuster I have now does not reponse to any of my calls I am still waiting, so I am so calling better business bureau and state senator about this and attorney general state office I have to go thru this because I can not get a call back from this.insurance and all wanted to do is to take care of this claim

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