I have used this auto insurance for quite a while now and have had no problems and rates are very afforidable ! Doubt you would find a more afforiable insurance !
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Been with them about 3 years. Haven't filed a claim. But customer service has gone from excellent to bad. I added an auto on Monday. They promised an insurance card in 48-72 hours. Well, 72 hours ended a few hours ago...still no insurance card. And when I added the auto, they said we couldn't have 5 cars. ???? I'm supposed to sell one within 30 days or they will need to write a new policy. The customer service person could not even tell me how much it will cost. Now I'm not even sure the vehicle is covered, and I can't get through to them on their 800 number. And the vehicle IS NOT LISTED when I go on line. I'm scared I'll get in an accident on the way home, and I have absolutely no proof that I have covered this car. I really, really dislike being treated like this. I think it's time to look elsewhere.