Credit Advice

Have a question? Have advice to share? The combined knowledge and experience of everyone in the Credit Karma community can help you. Enter your question or help others below to get started!


Posted in Credit Karma
Profile Image

Question By

0 Contributions
0 People Helped
My social was stolen; I came to check my score & it says I have an account & "Cant find your file"??
When I came to Credit Karma it was so I could see if when my credit was getting messed up by the thief who stole my social security card. Once I got to this website, It started telling me I already had an account in my name; (with an email I don't know the password to) . So I tried to make a new account, explaining that I think my identity has been stolen and now the website is saying " Cant find your file". ?? Before my social got stolen, I know that I shouldn't have had any credit. So if its saying "cant find your file" does that mean that my social security number isn't being used somewhere else? Does that mean I still have no credit?

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.


Reply to this Question

Write your response:
Enter Your Comments

The Credit Advice pages of the Site may contain messages submitted by users over whom Credit Karma has no control. Credit Karma cannot guarantee the accuracy, integrity or quality of any such messages. Some users may post messages that are misleading, untrue or offensive. You must bear all risk associated with your use of the Credit Advice pages and should not rely on messages in making (or refraining from making) any specific financial or other decisions.