JT717

2 Contributions 125 People Helped

Member Since: February 2019

Most Helpful Contribution

Citi® Double Cash Card

Sep 11, 2019
Better
Helpful to 79 out of 85 people

Published a bad review recently. Would like to update this - I called customer service and was able to be completely satisfied. I was charged interest of $17 on my account for paying my balance in full. The customer service team helped me out and gave me 45 in credit! This was amazing service and I'm glad I made the call. Definitely recommend calling with all/any problems.

Activity (2 Total Contributions)

Citi® Double Cash Card

Sep 11, 2019
Better
Helpful to 79 out of 85 people

Published a bad review recently. Would like to update this - I called customer service and was able to be completely satisfied. I was charged interest of $17 on my account for paying my balance in full. The customer service team helped me out and gave me 45 in credit! This was amazing service and I'm glad I made the call. Definitely recommend calling with all/any problems.

Citi® Double Cash Card

Sep 11, 2019
Interest charges when you pay in full
Helpful to 46 out of 56 people

I have had this card for a couple months and decided to check my balance after paying it off in full. Come to find that Citi is charging interest on this card if you pay off the full balance of your card. I contacted customer service and they said they could not remove the interest. Looks like I will not be charging anything on this card in the future. Stay away from Citi.