DanKoi

3 Contributions 91 People Helped

Member Since: April 2016

Most Helpful Contribution

Capital One® VentureOne® Rewards Credit Card

Oct 16, 2019
Beware of "Statement Credit"
Helpful to 74 out of 92 people

This card and all of the CapitalOne credit cards has a hidden loopholes when you redeem your rewards for statement credit. This loophole is not even readily available to consumer to read, except you have to go to FAQ section. This policy contradicted their own policy of payment in full based on your statement balance. Customer service standby their policy but could not answer my questions and agreed with me that I was right. Be careful with CapitalOne. I had 4 credit cards from CapitalOne for almost 5 years with over $25K credit limits, 100% payment ontime but I decided to stop using them. They don't care about consumer protection laws. This just happened tonight when I talked to a customer rep and her supervisor. I will not do any business with this kind of merchant. They don't care about the consumer except that they care about your money. Sorry CapitalOne....enough is enough

Activity (3 Total Contributions)

Capital One® VentureOne® Rewards Credit Card

Oct 16, 2019
Beware of "Statement Credit"
Helpful to 74 out of 92 people

This card and all of the CapitalOne credit cards has a hidden loopholes when you redeem your rewards for statement credit. This loophole is not even readily available to consumer to read, except you have to go to FAQ section. This policy contradicted their own policy of payment in full based on your statement balance. Customer service standby their policy but could not answer my questions and agreed with me that I was right. Be careful with CapitalOne. I had 4 credit cards from CapitalOne for almost 5 years with over $25K credit limits, 100% payment ontime but I decided to stop using them. They don't care about consumer protection laws. This just happened tonight when I talked to a customer rep and her supervisor. I will not do any business with this kind of merchant. They don't care about the consumer except that they care about your money. Sorry CapitalOne....enough is enough

Capital One® Venture® Rewards Credit Card

Oct 17, 2019
Helpful to 5 out of 5 people

The same unethical finance charge fees after I paid the statement balance in full almost $1000. I spoke with 2 customer reps, one of them was a supervisor and both have said that I should have called to find out the actual balance? That's BS. That's why you have the statement and their policy/rules is if you paid the statement balance you won't be charged with finance charges. They charged finance charge because I used my statement credit, but charged finance charge for the remaining amount that was subtracted from the statement balance. I have 4 cc from Cap1 and planned to not use them at all. I have an excellent credit with them 100% on-time payments, paid my auto loan after a year, but they don't care and don't value you as a customer. They just want to rake money from consumers.

Capital One® Venture® Rewards Credit Card

Dec 18, 2018
The best credit card ever...
Helpful to 12 out of 27 people

maintain 100% on time payments on all your credits