Editors’ take: With Freeway’s car insurance services, you can get a variety of quotes in one place. The company’s online quote system is user-friendly and available in all 50 states. But Freeway doesn’t write its own insurance policies — it’s a broker. So you’ll have to look elsewhere if you want to work directly with an insurance provider.
Freeway auto insurance at a glance
| Availability | Available in all 50 states and Washington, D.C. |
| J.D. Power customer satisfaction ratings | Not listed |
| How to get an insurance quote | Online, over the phone or via an agent |
| How to submit a claim | Via your insurance provider |
Pros
- Available in all 50 states
- Wide range of insurance products available
- User-friendly online quotes process
Cons
- Doesn’t write its own insurance
- No mobile app
What you need to know about Freeway auto insurance
Founded in 1987, Freeway is a privately held insurance distribution company now part of insurance broker Confie. Freeway partners with some of the country’s biggest carriers as well as smaller, lesser-known insurers, and has about 2,000 employees that identify insurance policy options for its customers.
Available in all 50 states
Freeway car insurance products are available in all 50 states because the company works with providers who collectively cover the whole U.S. However, Freeway only has physical offices in 22 states. Freeway offers customer service in both English and Spanish.
User-friendly online quotes process
To get an auto insurance quote through Freeway, you’ll have to provide info about who you are, the kind of car you drive, how you use your car and the kind of insurance you’re looking for. Unlike some companies, which redirect users to a third-party system, Freeway’s quotes process keeps you on the Freeway website and is relatively easy to use. An agent will contact you if the company needs more information to calculate your quote.
Doesn’t write its own insurance
Freeway is an insurance distributor, which means it can help you compare insurance policies, coverages and costs, but it doesn’t underwrite the insurance policy you’re buying. Instead, it’s selling you insurance underwritten by an insurance provider and taking a fee for providing that service.
Auto coverage offered by Freeway
Freeway customers can access an array of insurance products, including car, motorcycle, RV, motorhome, boat, ATV, snowmobile, classic car and SR-22 insurance. Non-auto insurance options include homeowners, renters, manufactured home, life, health, dental, pet, business, landlord and identity theft protection. It can also help you find extras like roadside assistance, windshield repair and car registration renewals.
Auto insurance discounts offered by Freeway
Like the insurance policies, the discounts you get on your car insurance will likely come from the insurance provider, not Freeway. However, Freeway claims that customers may get exclusive insurance discounts by using its services.
Discounts are one of the key things to look for when shopping around for car insurance. Look for common savings opportunities like good student discounts, safe driving discounts and discounts for bundling multiple vehicles or policies.
FAQs about Freeway auto insurance
If you have a less-than-stellar driving record, credit problems or no credit history — factors that the insurance industry tends to associate with higher-risk drivers — you might have heard of “nonstandard” car insurance as an possible option. Freeway offers nonstandard options including SR-22 coverage and non-owner auto insurance.
Freeway became part of the Confie family of insurance companies in 2008
Freeway has physical offices in 22 states. However, the company provides support and services for drivers all over the U.S