The one thing I missed was the loan origination fee. Wasn't aware it was coming out of proceeds. Quite hefty for a personal loan.
Most Helpful Positive Review
Most Helpful Negative Review
have a loan with lending club for several years now. Never had a late payment. I paid all of it off in March 2020..and the time between Feb-March I kept making payments thinking the loan was paid off in full. I called in.. well the rep said I still had a balance She took notes and said she sent it to the treasure dept. for them to take a look at it and it would take 24-48 hours for it to get fixed. I told them that I had made all payments and that my account should be paid in full and that I was actually due money back for over payment and asked why in February I was charged an extra $200 Interest even though all other previous months the interest charges have been consistent. Again the rep took notes and said she forwarded it to management and that I would hear back. I check my account again.. of course, nothing has been fixed. So this has been my 4TH attempt in trying to get it fixed and telling them my loan should be paid in full and that I owe nothing else and I am due money back. I told the rep that this was my 4th time calling back and she told me that it was only my first time since talking to her. WTF!!! I asked if I had a balance due why didn't they draft it out of my account if it was due, since that's how my payments have been made? She tells me that the automatic draft was closed. How the heck Is it closed if I didn't close it and that's how my payments were being made? I made a point and told her something was wrong if that happened. This time she tells me it will take 5-7 days to hear back from management and that I was misinformed about the 25-48 hrs!!! Told her I'd be leaving a review which I never do, good or bad! Lending club is great at taking your money, but TERRIBLE at resolving any issues!! They do not deserve a star at all!!!!o
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