GreenSky Personal Loans Reviews

2.2 out of 5 stars
10 Reviews

From Borrowers in the last year


Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

2 5

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1 star reviews (7) See All

These reviews were written by current and former borrowers in the last year.

Nov 07, 2018
ts1809 Borrower

Horriblel company to ever have to deal yourself some time and sanity and DO NOT I repeat DO NOT ever use them. I hate to even have to give them 1 star.

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Oct 20, 2018
Stay Away
Probizman1 Borrower

On the verge of preditory loans. Your first several payments are nothing but fees and interest. They can't process my bill pay service in less than two weeks, without sending me an e-mail telling me my payment is overdue. And I schedule my payment 2 weeks early.

I would give them less than one star if that was an option.

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Sep 13, 2018
Home Improvement Loan
Tkbuntyn Borrower

DO NOT GET A LOAN THROUGH THIS COMPANY. They literally steal money out of your account. I am in the middle of a dispute with them as I write this. My loan is paid off, but they continued taking money out of my account and did not apply the payoff money to my account. I can’t believe this is through Home Depot. I’ve dealt with a lot of creditors and this is by far the WORST experience I’ve ever had. 

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Aug 25, 2018

You will suffer from stress and feeling like you have made the worst decision of your life if you move forward with this company. Greensky has the poorest business ethics - do your research and you will see for yourself. Check BBB, Google, and so on. They will mismanage your account, disregard your needs and lie to you.

I have a log of 37 calls made to them during my three month renovation. Simply making a purchase at Home Depot requires authorizations. Average call time is 30-40 minutes. They pass you around and place you on holds that are unreasonable. 


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Jul 26, 2018

Loan was at recommendation of our eletrical company.  Assured by electrial company flat 0% interest for 12 months.  Regions Bank is listed on the GreenSky paperwork.  Took it to Regions to review.  Was assured everything was above board.  Paid first payment with 10 days of loan.  First statement showd $95 interest.  Received a second statement that was only an additional interest charge of $114 before the second payment was due.  Called customer service and she could not explain why the interest amount increased when the balance had been reduced by one payment.  She said maybe it was because they calculate interest daily. Said they charge the interest and will "waive" interest charges after one year if we pay it off by the one year mark.  What a load of garbage.  MY HUSBAND WAS RIGHT FROM THE BEGINNING.  He had a feeling it was a scam.  We are paying this off immediately.  Next stop - Better Business Bureau.  

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Jun 09, 2018
Anonymous Borrower

This company did not give us amortization schedule.  No definite interest and number of payments given.  I suspect that GreenSky is in cahoots to scam desperate people.  When I asked how long this loan was for there was no definite answer. 

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Mar 19, 2018
I guess we were tricked...
mmz19 Borrower

Hired a contractor to do a job and they set us up with Greensky. We completed an application and the funds went directly to the contrator. Have been making payments for 6 month and noticed that the balance hasn't changed. I contacted them today and was told that it was a promotional period and the $756 we paid went POOF in the wind. Since the promotion is ending today, the monthly payment is due to increase $45 and they will then apply some to the principle from now on. Not sure who I should be ****ed at...the contractor, Greensky or myself for trusting people to help me out. WTF

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Jan 25, 2019

Same thing happened to me. Unfortunately, I can't sue the contractor, because of the wording on the contract. I'm thankful, I'm not out $13000, but only $2600, because I cancelled the project, due to the contractors failure to not tell me for 3 months, the permit was rejected. Now, I have to make payments to this **** company, Greensky. Sales people use this tactic to get you into a loan, and not tell you what all the fine print means on the contract. I'm making extra payments to get this **** loan paid off, as soon as I can. I'm ****ed.

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