Application was easy but sometimes communications were not there which causes anxiety when you do not know what is happening
ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL
Most Helpful Positive Review
Most Helpful Negative Review
I wouldn’t recommend quicken loans just because the customer service is terrible. Poor follow up and terrible communication, its 95% email and 5% actual phone calls. A home purchase is a big deal for most, and good communication should be automatic, not so with this company. You are constantly bounced around from one rep to anther rep who....I dont even wanna finish this review. Stay away from this company.