Huntington National Bank - Mortgage

1.0 out of 5 stars
3 Reviews

From Borrowers in the last year


Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5

These reviews were written by current and former borrowers in the last year.

Dec 03, 2016
Terrible experience, incompetent process
Anonymous Borrower

Huntington will not meet closing dates in sales agreements. Their service commitments are not met and their communication are worse.  No one takes responsibility for delays or lost information or changing information requests.  It's a round robin blame game.  

Ours was a smal mortgage with ~50% down with a credit score of over 800.  They missed the closing target date by 3 weeks and did not send the proper or correct documentation to closing. They caused us to be homeless for a few days.

We have had many homes and mortgages in the last 40 years...dealing with Huntington is worst banking/mrtgage experience ever.


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Oct 03, 2016
Huntington is a terrible lender
Anonymous Borrower

I'm currently working with a lender and had to go through my 2014 short sale paperwork. Huntington was an awful lender! Our escrow account was set up improperly and the mortgage payment increased without notice. They returned my mortgage checks and stated "we don't accept partial payments" They wouldn't work payments out with us and within 3 months began foreclosure paperwork! They were impossible to reach by phone and have created such a credit nightmare for us years later! I would never accept a loan from Huntington again. 

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Jun 21, 2016
Owner selling to a Huntington borrower
Anonymous Borrower

Unbelievablely terrible experience. I am the owner of the home that is selling to an individual working with Huntington. We have delayed our closing date every week for the last 4 weeks due to the buyer. They have had horrible service from huntington which is now affecting me and my seller, as I cant buy until I close. Its been an extremely costly wait for all of us. Realator states that buyer is having to resubmit missing documents that are lost by the bank. Slow response times. A 6 weeks closing is going onto 11 weeks and just got a call that it wont be this week because Huntington still is not finished. Its funny that their loan officer is notorious for delaying and screwing up mortages in Indianapolis. I dont have his name. I never ever write reviews and am actually a Huntington checking account owner but I cant do anything to speed up our process but hoping to prevent others from using them.  Hopefully I will close before the end of the year.

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