Dovenmuehle Mortgage, Inc. Reviews

Dovenmuehle Mortgage, Inc. Reviews
1.0 out of 5 stars
5 Reviews

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5
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These reviews were written by current and former borrowers in the last year.

Mar 28, 2020
Nightmare
Dovenmuhle Borrower

This company is a rip off they hold your funds and stall to send to you insurance payments after you have already fixed up the house with contractors

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Feb 10, 2020
Abysmal loan service
richiepurdy Borrower

Getting requested documents is a total nightmare. They make you jump through your own *** to get documents for your own loan! 15 business day!? There are layers of beauracracy that prevent you from getting anywhere. The fact that you can't choose which company holds your loan is criminal. 

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Dec 24, 2019
The worst loan servicer ever!
jiminatx Borrower

Stay away from Dovenmule at all costs! Their customer service is poorly trained, rude and arrogant. Their escrow department is a mess. Be extra careful for your escrow payments as they pay verything last minute causing possible late fees and lapes in your insurance coverage!

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Jan 01, 2020

Absolutely couldn't agree more!

 
Dec 17, 2019
Ihatethem1 Borrower

Don’t ever ever ever get them for your mortgage company. They do not care about their customer at all. You will on hold for and hour or more. They are rude and inconsiderate. They are the worst in the worl. Not state not city but the 🌎 world

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Oct 24, 2019
Poor Cust Service, Unethical Practices
rocpitbull Borrower

Had Dovenmuehle for a rental property.  They lost one of my checks in 2012 or 2013, and presumably I had to repay. (Who can remember the details from 7 years ago?!)  Although I've had the same residence for the last 30+ years, and they had my address in their system, they couldn't locate me to send me a refund until October, 2019.  Of course there was NO INTEREST PAID for their unethically keeping my money for 7 years.  And they never responed to my email request for an explanation.  Thanksfully, it was transferred elsewhere long ago.  

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