As a former mortgage broker, I chose to use Better because their pricing (rate and costs) was the most competitive, by a mile. I was presently surprised however, to discover that the process was seamless and easy to navigate. The only area they can still improve upon is their closing department, and I would still give them an A-. I shopped 4 competitors for rate and costs and no one could even come close. Better is simply the best!
Most helpful negative review
Sep 26, 2021
Never use Better!!!
Horrible experience. They lied constantly and we were all the way through the process before we knew they were offering a type of loan we didn't want, but we felt trapped. We'll never use or recommend them or anyone associated with them.
We don’t have rates available from Better Mortgage.
Average rates from other lenders
Refinance rates
Add your home details to see if we have rates for you from our lender partners
I live in the West Georgia that I pay all my bills by myself Marine all
Sep 16, 2023
A great experience!
Fast, easy and mostly paperless. We closed in 14 days!
Sep 15, 2023
Better.com is dishonest, use them but keep an eye out for random change
I would give 0 star if I could. I locked in a rate last year before the rate increase, the better rep acknowledge it when I ask. Then about a week later they sneakily change the rate, I ask why and they give random excuse of the house being in a HUD so they need to change the rate. I have bought 2 houses so far using Better, both are in a HUD but that never was a problem. After that incident, I will never use Better again, I would rather paying slightly higher rate than support dishonest business. Bought that house and another soon using local broker and never look back.
Sep 12, 2023
one thing after the other
Don’t , it’s not worth the headache , lack of communication between workers . I have nothing positive to say about this company
Aug 20, 2023
Run
Do not walk - run away - from better mortgage. The highlights: Clear sexism in that my wife was unable to get a response from any of our contacts until I interceded. This happened so frequently that she would ask if she could use my email account to respond. I cannot stress this enough: Better is clearly inept and does not understand the local laws of the markets they operated in. We had a representative from the Midwest handling our closing (for a home in New York) and there were constant errors, omissions, and duplicated requests. At one point he called the insurance company for the new house and got the address changed to the wrong account. He then called the insurance company for our current house (in Montana), which they have no business interacting with in the first place, and got the address changed to NY too, which we found out next month. Had anything happened to the house in Montana during that time we would have had no coverage. Additionally for closing certain requirements must be met in the state of NY that aren't required in the Midwest. When we got to closing, Better and their attorneys had failed to do any of the work required of them which resulted in our attorneys having to pick up the slack and handle their responsibilities, which we were billed for. We requested that Better cover the costs (in excess of $1,800 which meant a lot to us but literal pennies to them) and they refused saying that the legal procedures followed by our attorneys were "unnecessary". Apparently Better's 'senior admin team' knows better than our real estate attorneys about how closings go in NY. We also experienced significant awful behaviors from all points of contact. At times they tried to pit us against each other, intentionally misrepresented facts that we provided them, and refused to read our accompanying documentation. We tried to buy a home in a normal timeframe from Better Mortgage. They basically screwed up at every possible step, and misunderstood every possible point of their own responsibility, to produce a huge and unnecessary cost to us in order to save themselves money. When faced with their own behaviors, they pretended that we had done unnecessary work to make the closing happen, and gaslighted us about our understanding of the process. I would do almost anything to go back and avoid having used them in the first place and utilized a local lender.
Aug 06, 2023
Would Recommend
Better Mortgage was very transparent and gave me a Loan Estimate without hesitation while other lenders would beat around the bush. Their rates were very competitive and they were able to match a better Loan Estimate that I had. Better's website is good and I was able to see what stage my loan was during the whole process. I liked how their support team operated 7 days a week to answer my questions fast.
Jul 15, 2023
Easy process from home
Overall process was very easy. No hassle. Everything from home.
Jun 07, 2023
Better is not just better, they are the best!
Accepted us as asylum seekers after my bank (BofA) turned their back on us because we’re not a green card holders yet. Better gave us interest rate that was below the market and even a BofA branch manager got surprised when I told him the rate. The process with Better is straightforward and automated and everything is in the portal through tasks to upload the required docs. The seller wanted to close in 45 days, and Better got everything done even before the 45 days. Their representatives are amazing and help you like a family. Can’t say enough about my great experience with Better!
May 19, 2023
Land scape bussines
5 star it’s good I love it babsbdvdbbrvdvdbdvsvshdvdvrv
May 18, 2023
Better is the Best
As a former mortgage broker, I chose to use Better because their pricing (rate and costs) was the most competitive, by a mile. I was presently surprised however, to discover that the process was seamless and easy to navigate. The only area they can still improve upon is their closing department, and I would still give them an A-. I shopped 4 competitors for rate and costs and no one could even come close. Better is simply the best!
1-10 of 1263
We don’t have rates available from Better Mortgage.
Average rates from other lenders
Refinance rates
Add your home details to see if we have rates for you from our lender partners
††These ratings and reviews are provided by our users. The articles you read here come from the opinions of our editorial team. Lenders do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it. Intuit Credit Karma receives compensation from third-party advertisers, but that doesn’t affect our editors’ opinions. Our marketing partners don’t review, approve or endorse our editorial content. It’s accurate to the best of our knowledge when it’s posted.
About These Rates: The lenders whose rates and other terms appear on this site are our
advertising partners. The interest rates, annual percentage rates, and other terms
advertised here are estimates provided by those advertising partners based on the
information you entered above and they do not bind any lender. The monthly payment
amounts and APRs shown here do not include taxes and insurance. Lender Fees include
application, commitment, underwriting, processing fees or similar fees and do not
include most third party fees, such as title insurance, tax service, escrow and other
such fees in which the lender does not profit and are passed directly through to the
borrower. Any potential savings figures are estimates based on the information provided
by you and our advertising partners. While we will always do our best to provide you
with accurate rate data, rates change frequently, and each advertising partner is
responsible for the accuracy and availability of its own advertised terms. Your actual
annual percentage rate and loan terms will be determined by the advertising partner’s
assessment of your creditworthiness and other factors after you select and apply for a
loan product. The credit scores you see on Intuit Credit Karma use the VantageScore 3.0 scoring model. Rates
shown here may be retrieved using a different scoring model, and our advertising
partners may also use a different scoring model when assessing your creditworthiness.
The rates and other terms shown here may differ from those an advertising partner
displays on its own website or on other advertising platforms. When evaluating offers,
please review the advertising partner’s terms and conditions for details. These rates
and other terms were retrieved via the Mortech rate engine.
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from which Intuit Credit Karma may receive compensation. It is this potential compensation that enables Intuit Credit Karma to provide you with services like free access to your credit scores and free monitoring of your credit and financial accounts at no charge. Intuit Credit Karma strives to provide a wide array of offers for our members, but our offers do not represent all financial services companies or products. This potential compensation does not impact how and where products appear on this site (including, for example, the order in which they appear) for all products used to compare mortgage loan offers. For all other offers this compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Note that we do not endorse any lender or provider.