I live in the West Georgia that I pay all my bills by myself Marine all

Fast, easy and mostly paperless. We closed in 14 days!

I would give 0 star if I could. I locked in a rate last year before the rate increase, the better rep acknowledge it when I ask. Then about a week later they sneakily change the rate, I ask why and they give random excuse of the house being in a HUD so they need to change the rate. I have bought 2 houses so far using Better, both are in a HUD but that never was a problem. After that incident, I will never use Better again, I would rather paying slightly higher rate than support dishonest business. Bought that house and another soon using local broker and never look back.

Don’t , it’s not worth the headache , lack of communication between workers . I have nothing positive to say about this company

Do not walk - run away - from better mortgage. The highlights: Clear sexism in that my wife was unable to get a response from any of our contacts until I interceded. This happened so frequently that she would ask if she could use my email account to respond. I cannot stress this enough: Better is clearly inept and does not understand the local laws of the markets they operated in. We had a representative from the Midwest handling our closing (for a home in New York) and there were constant errors, omissions, and duplicated requests. At one point he called the insurance company for the new house and got the address changed to the wrong account. He then called the insurance company for our current house (in Montana), which they have no business interacting with in the first place, and got the address changed to NY too, which we found out next month. Had anything happened to the house in Montana during that time we would have had no coverage. Additionally for closing certain requirements must be met in the state of NY that aren't required in the Midwest. When we got to closing, Better and their attorneys had failed to do any of the work required of them which resulted in our attorneys having to pick up the slack and handle their responsibilities, which we were billed for. We requested that Better cover the costs (in excess of $1,800 which meant a lot to us but literal pennies to them) and they refused saying that the legal procedures followed by our attorneys were "unnecessary". Apparently Better's 'senior admin team' knows better than our real estate attorneys about how closings go in NY. We also experienced significant awful behaviors from all points of contact. At times they tried to pit us against each other, intentionally misrepresented facts that we provided them, and refused to read our accompanying documentation. We tried to buy a home in a normal timeframe from Better Mortgage. They basically screwed up at every possible step, and misunderstood every possible point of their own responsibility, to produce a huge and unnecessary cost to us in order to save themselves money. When faced with their own behaviors, they pretended that we had done unnecessary work to make the closing happen, and gaslighted us about our understanding of the process. I would do almost anything to go back and avoid having used them in the first place and utilized a local lender.

Better Mortgage was very transparent and gave me a Loan Estimate without hesitation while other lenders would beat around the bush. Their rates were very competitive and they were able to match a better Loan Estimate that I had. Better's website is good and I was able to see what stage my loan was during the whole process. I liked how their support team operated 7 days a week to answer my questions fast.

Overall process was very easy. No hassle. Everything from home.

Accepted us as asylum seekers after my bank (BofA) turned their back on us because we’re not a green card holders yet. Better gave us interest rate that was below the market and even a BofA branch manager got surprised when I told him the rate. The process with Better is straightforward and automated and everything is in the portal through tasks to upload the required docs. The seller wanted to close in 45 days, and Better got everything done even before the 45 days. Their representatives are amazing and help you like a family. Can’t say enough about my great experience with Better!

5 star it’s good I love it babsbdvdbbrvdvdbdvsvshdvdvrv

As a former mortgage broker, I chose to use Better because their pricing (rate and costs) was the most competitive, by a mile. I was presently surprised however, to discover that the process was seamless and easy to navigate. The only area they can still improve upon is their closing department, and I would still give them an A-. I shopped 4 competitors for rate and costs and no one could even come close. Better is simply the best!