Bank of Oklahoma - Mortgage Reviews

1.0 out of 5 stars
2 Reviews

From Borrowers in the last year


Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5

These reviews were written by current and former borrowers in the last year.

May 02, 2017
Anonymous Borrower

i have had a couple of loans under BOK.  The loan process is full of exasperating red tape and the loan officers are of no help.  The whole process is run by their anal title loan dept and they make the loan process long, tedious, and exasperating! For instance, after giving them multiple copies of my deceased wife's death certificate, they still refuse to take her name off my account saying that they have not received sufficient documents to show she is currentlyt deceased?  Another thing is that their website is down all the time.

Find another institution before you end up pulling your hair out like I have!

more ...
Feb 13, 2017
Stay away
Anonymous Borrower

Twice I paid with Chase bill pay and they claimed they could not find the payment. I told them the first time they found it in the wrong department. They claimed they looked and could not find it. Many conference calls to Chase, with BOK talking like fools and Chase laughing. Almost 3 weeks of stupidity and they call and say they found it in another department. FOOLS

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