New York Life Insurance Reviews

3.4 out of 5 stars
5 Reviews

From Policyholders in the last year


Application Process

4.5 out of 5 stars

Customer Service

4 out of 5 stars

3.5 5

These reviews were written by current and former policyholders in the last year.

Jan 28, 2017
whole life insurance
Anonymous Policyholder

Its pretty good.  My mother and I  had policies from here.

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Sep 28, 2016
Great policy to have- peace of mind
Anonymous Policyholder

It will help you in the long run & take care of you & your family

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Sep 20, 2016
Poor Representation from Insurance Agent
Anonymous Policyholder

The agents are paid on commission and incentivized to upsell you product while represnting themselves as advisors trying to help your financial situation. They do not clearly state that they sell insurance but take you through a long process of going through finances in detail and the only solution they present is life insurance. 

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Aug 09, 2016
Was supposed to be Whole Life Insurance
Anonymous Policyholder

I paid $75 per month for 30 years for a $250,000 life insurance policy that was presented to me by my employer as whole life insurance.  I just retired and now New York Life insurance company is telling me that what I had been paying on all these years was Universal Life insurance, and they want me to pay several hunderd dollars per month to turn it into a whole life policy. What's more, the premium on the Universal Life is no longer valid, even though I was told it would never go up.  The agent claims that the company is not making the same amount of money from their investments that they managed years ago, and they can no longer offer the same product.  In other words, they want their long time customers to make up the difference even though they made money off of our premiums all those years.  I would not recommend New York Life Insurance to ANYONE!

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Jul 31, 2016
Gitrdun40 Policyholder

Had and still have a policy since I was 19 . Now I'm 48. Always been excellent service when I needed. Even when borrowed against it. I don't see how they could do any better. 

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