Bank of America Home Equity Reviews

1.8 out of 5 stars
6 Reviews

From Borrowers in the last year


Application Process

1.5 out of 5 stars

Customer Service

2 out of 5 stars

2 5

These reviews were written by current and former borrowers in the last year.

Aug 07, 2017
Closing Department needs to Improve!
Anonymous Borrower

During closing, the only person was there to represent BoA was the closing attorney. No Bank of America representative at All to answer my concerns. Who does that???

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Aug 03, 2017
Anonymous Borrower

wish i could post zero stars.

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Jul 21, 2017
Anonymous Borrower

It's okay

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Mar 22, 2017
Anonymous Borrower

I've been in my house for 10-11 years, I called for an equity loan and they just said no, custumer service is horrible. 

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Jan 30, 2017
Home line of credit
Anonymous Borrower

They are the worse Bank ever to deal with . Customer service sucks

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Dec 09, 2016
Loan Details Extremely Convaluted
Anonymous Borrower

The explanation of the interest rate was Convaluted. I asked for a fixed rate. I was shown documents to sign at closing with a notary public and No representative from bank to explain?

adjustable variable rates 4 or 5 different tier type system with multiple changes during different situations I don't understand? 

I kept asking ,where is my fixed rate???

so I have 3 days to cancel. I'm looking at other options.

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