Home Equity Reviews Advertiser Disclosure

Bank of America Home Equity

3.0 out of 5 stars
1 Review

From Borrowers in the last year


Application Process

1.5 out of 5 stars

Customer Service

2 out of 5 stars

3 5

These reviews were written by current and former borrowers in the last year.

Dec 10, 2015
BoA harsh
Anonymous Borrower

I banked with BoA for years and absolutely loved them. However, I applied for my first credit card when I was 18, I got it! I was happy because it was the student card, which they no longer offer. I used this card to build up credit and paid it off every month. About 3 or 4 years later down the road it stopped working, I thought it was because I moved out of state and forgot to inform them of my new address and such, NOPE! Come to find out I had some identity issues where a walmart card was opened with my info and BoA CLOSED my credit card account WITHOUT notice. Long story short I disputed the other card and told BoA to open my account back up.  They refused because they no longer had that card available and I would have to APPLY for a different card. After I finally got over that, I decided to try again. I still banked with them and loved their online banking and its convenience. My credit was pretty good for my age but I was denied. Fine...Tried again a couple years after that, denied....and again one last time, nothing.  BoA is really hard to get approved for a credit card apparently, even if you have good credit.

Never had any issues after over 10 years of banking until I was unable to get direct deposit and they charged $12/month just to keep the account open. Frustrated after that, I finally left them completely. :/ 

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