Zales Credit Card Reviews

Approval Odds

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1.0 out of 5 stars
4 Reviews

From Cardholders in the last year

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ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5
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These reviews were written by current and former cardholders in the last year.

Mar 14, 2019
ZALES CREDIT CARD
Shakiedpd Cardholder

I purschased my husband wedding band with the 18 months no interest plan. They told me it's best to go paperless and I did. I just paid every month on line and never recieve a email or alert regarding the 18 months was going to end. I had a 200 dollar balance and they charges my $600 for interest. AND REFUSED TO REMOVE THE INTEREST....ZALES IS A JOKE!!!!

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Feb 13, 2019
THEY CLOSED MY ACCOUNT!!!!
bcarlberg9875 Cardholder

IF YOU DONT USE THE CARD THEY CLOSE IT. CALL THEM AS SOON AS I FOUND OUT, WILL NOT REOPEN!. YOU HAVE TO GO THROUGH THE CREDIT CHECK AGAIN! I HAD THE CARD SINCE 2014! JUST USE YOU MAJOR CARD.

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Dec 14, 2018
IF YOU DON’T USE IT, YOU LOSE IT!
jonifrederick Cardholder

I HAD A ZALES DIAMOND CARD SINCE 2014 OR 2015.    I PURCHASED MY HUSBAND’S WEDDING RING VIA THIS CARD.    I PAID OFF THIS CARD INN 2016, AND SINCE I HAD MAINTAINED A ZERO BALANCE FOR A COUPLE OF YEARS, THEY CLOSED MY ACCOUNT!   I WAS NOTIFIED VIA A CREDIT MONITORING ALERT SYSTEM THAT THE THREE CREDIT BUREAU REPORTS NOW SHOW THAT ACCOUNT CLOSED BY CREDITOR!    GUESS WHAT??    THIS IS AN ADVERSE ACTION AGAINST YOUR CREDIT REPORT!    I CONTACTED CUSTOMER SERVICE DIRECTLY.   THEY TOLD ME THAT I COULD REAPPLY FOR THIS CARD.   ARE THEY KIDDING????    WHY WOULD I?    BOTTOM LINE . . . . DO NOT APPLY FOR OR KEEP THIS CARD.  . . . . PERIOD!

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Aug 28, 2018
Untrustworthy
SCFaith Cardholder

After 2 1/2 years using my card Zales decided today to decrease my credit limit from 4k to 2500. Which cause my debt ratio to rise, monthly payments to double and credit score to drop. If I had known this I wouldn't have been making purchases the way I have.

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Zales Credit Card