The RoomPlace® Card Reviews

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3.7 out of 5 stars
3 Reviews

From Cardholders in the last year

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Application Process

3.5 out of 5 stars

Customer Service

3.5 out of 5 stars

3.5 5

These reviews were written by current and former cardholders in the last year.

Apr 24, 2017
Good Card with No Interest Payment Plans
Anonymous Cardholder

This is a basic retail credit card. Interest is high if you carry a balance, but if you're making a large purchase, they offer lots of interest-free payment plans. The minimum payment is NOT your monthly payment, but the minimum you need to pay. If you spend $1800 and have 18 months free financing, pay $100/month, not the minimum $29 a month or whatever. You also need to pay on time to keep the interest free plan. I'm not sure why so many people are complaining on here about the card. It's actually really simple to figure out how to use the card effectively. I bought a mattress and was SUPER happy with the financing they gave me. I got approved for the card when my credit was low 600's with lots of negative items over 12 months ago. They gave me $1,000 credit limit, but upped it at the store to $1750 to cover the purchase. My only complaint is that it ALWAYS says I'm ineligible online for a credit limit increase. You have to go to the store or call to get it for whatever reason. I've had the card approximately 1 year now and am very happy. It helped me boost my credit score and got a good deal on an expensive mattress set.

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Feb 24, 2017
tanya0289 Cardholder

This is the worst credit card on the market. I have shared my views and will continue to share my views of this awful credit card with every site that accepts credit card reviews. This horrible credit card company doesn't allow ongoing automatic payments in which most customers forget to log on to your non-user friendly website and make a payment monthly (who has time for this??) when ALL other credit card companies allow (continuously) automatic payments. Perhaps this is your strategy of collecting late fees from customers. Well not this customer. I asked for a one time late fee removable and  they customer service rep advised me that they didnt offer late fee removable. I was very happy to cancel this account while alerting all of my employees not to EVER access credit with Comenity Bank or shop with The Room Place. 

*NO one-time goodwill courtesy late fee adjustments for customers

*High interest rates

*NO automatic payment method (only allowed to set up payments for 60 days)

Horrible experience....

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Jun 25, 2016
Amazing Financing Promo
Selenaa96 Cardholder

I have used this card for sectionals and dining room . The other two people that rated the card a 1 or 2 obviously just nodded their heads and took whatever was given to them. As a consumer ask questions. I asked how the payments were going to be, my sales associate and  told me that I make the mininum monthly payments I will not finish paying the balance by the promotion plan . If I do not pay it by the time given the interest rate from the date of the sale will be added on. Plain and simple just pay on time. Think also. Do you honestly paying $25 for six months will pay off $1000.00 ? Uh no.  I must say the only down side is if you have two promotion plans . They combine the mininum payments of both plans to one and when you make a payment it gets split 50/50 . If you want 25% of your payment to the longer promotional plan and the 75% to shorter plan you have to call in to Comenity . Overall if you want to apply for this card keep in mind DO NOt make mininum payments unless you know you can handle paying the furniture within the you have left. 

One more thing: They also offer low interest rate if you are scared of the no interest rate 

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The RoomPlace® Card