I recently cut this card after I found out that they were charging a $28 late fee on a $2 surcharge. I got this card only for school clothes and Christmas. The last time I used it was in December last year and immediately payed my bill as I always do. Three months later I'm getting a bill for almost $100 and had NOT used this card. I contacted them to tell them I was closing the account and had cut the card in half and will NOT be participating in their obscene surcharge late fees. The reason people who were never approved for this card before are able to get it now is because if you do NOT use this card, they are still gonna charge you one way or another. Criminal behavior

Even when you don't use the card, they will charge you a $2 fee every month. If you don't pay that fee on time because you think you have no balance, a $39 late fee. It's ridiculous. Then if you miss your $2 payment, they lower your credit amount. HATE this stupid card.

Please refrain from getting this card. It is not worth the headache. I closed my account months ago after paying it off. Today I got another bill for $100+ dollars. When I called them they stated they charge a $2 dollar fee that was not paid during that transaction and now my closed account has a unpaid balance. SCAM!!!!! They will not disclose that fee at the end.

Whatever you do, please do not get this card. You will never pay it off.

I’ve had the credit card for a year with a $250 limit, I’ve never missed a payment and I’m actually pay double a month to make sure I keep my balance low. Out of nowhere they lowered my credit limit to $100 with no explanation, I called in their customer service rep wasn’t even helpful at all

I was approved for this card with a 600 limit which is ok. I had the card for maybe 6 months where I only used it once and paid it off immediately I went to use it a second time and it was declined! I called only to find out because my credit score dropped 10 points (I got a new car) they lowered my limit to 100$ without even telling me!!!!!

this company is the worst. Even durinf covid. They dropped my credit score down due to their system having an issue. I have always over paid and even during Covid continued to keep up with my payments. I had auto pay and clearly it did not work as it was supposed to work. I do not recommend this card fo anyone.

My account was closed for no reason, just closed. I don't understand it but it happened and no one could give me a clear reason as to why.

Original $250 limit. Then for no reason stated dropped down to $100. Then when I had my credit pulled for a house and my score dropped like 2/3 points, they closed my account immediately despite ALWAYS HAVING ON TIME PAYMENTS!! They also said they closed it because I wasn't using it, but I used it often and immediately paid it off! I give up. Spoke to management and I'm done. I want nothing else to do with COMENITY BANK and I happy other companies like Walmart are doing away with them and SYNCRONY! I never want another card like them ever. Not worth it. Sent me an email to check my messages. Letter stated I requested the information (A LIE!)

After years paying cash, I decided it was time to build my credit. I was happy when Children's Place approved me for $500 sometime in the summer. I bought very little and paid it off as quickly as I could. But in October, I could not remember my balance, and I was $11 short paying the balance. I always make the payments in the store. I made a purchase and told my husband to go pay the balance (around $100). I could have easily paid cash, but I was trying to improve and create a credit trail. .... My husband paid $11 instead of the balance. Keep in mind, that I made a purchase the day before it would have been calculated (my mistake). So I was rather shocked to have a payment at all. As quickly as I could get back to the store (about 3 days), I did pay off the balance. But this was enough time for them to ALREADY MAKE A DING!! to my credit. WHAT!!! This was not good. My sister and I went together to the store on December 10 and paid our bills, I paid with a check, she paid with cash. We both received a reciept that the payment had been made. Imagine our shock when we checked our accounts to find neither of them had been recorded. My payment went through my bank. So now we both have another mark, the bill total was $117 and now was $119. The check I wrote was for $125. Because I wasn't sure about the balance, and wanted to make sure it was covered. I don't think I will use this card in the future. .... We have called, sent disputes, and they told us to go to the store. After almost 90 mintues of the store manager calling all of their hotlines, and they continued to give all 3 of us the run around, they finally promised to send us a special link and streamline it ... uh, nope. They just sent the general account link. I have never seen so much incompetence in a main line store. Children's Place is an awesome place to get my kids some clothes, but they need to find a REPUTIABLE credit company to do business with. This is appalling! BEWARE THEY SCAM YOU!!!!