Sam's Club® Consumer Credit Card

When I applied online it says that if I made the first purchase of over $100 the same day, I'd get $40 back. Which they never told me it had to be in club purchase. How am I supposed to know that I applied for a credit card online and have to go in the store the same day to make that purchse, if they didn't put that on the website. Then I called them, and credit card said they couldn't do anything because it's the website's fault. Then I called Sam's Club, they said they don't have enough information to see if I'd get the promotion. I feel that that was a fraud honestly.

Applied in store in Feb went in to get a new membership and saw a sign for $40 off purchase if approved... Was approved for $500 just got a cli this month for an additional $500. I set up bill pay through my personal bank but I do pay in store sometimes as it is right up the street from my house. You must know your balance if paying in store as they only take the payment they have no way of knowing your info with Synchrony. My payments do post same day when I pay in store.

Absolute garbage, the card works at sams club as it should, but when you make a payment in the store, they can't tell you what you owe, your balance, when it is due etc.  Nothing, they just take the payment blindly.  On top of that when you log into the samsclub card portal you can only see payments made online, YOU CANNOT SEE A PAYMENT MADE IN STORE!!!  Are you kidding me!  No rolling balance to see what is + or - and no way to know if your payments are actually getting applied unless you keep diligent books!  You would think a company as large as Sams Club would at least have it together when it comes to their own offerings of credit and payments.  Avoid at all cost, get the membership and pay cash or use another credit card at check out, not worth the headache!

Sam's Club (Synchrony Master Card / Discover Card) untrustworthy. They both have the same problems that

everyone has complained about.  We received a call from Synchrony Visa Card saying that someone used our card 4

States away from us 3 days ago. My question is why couldn’t they have caught this the same day? I’ll tell you why,

because it is the mistake of (SYNCHRONY BANK) To make it worse they will not talk with the wife but only the

Husband. If you will notice all of our stories are similar. They are getting our accounts mixed up with

another customer & denying all the mistakes that they make.  Your local Banks earn you cash rewards as well.

We are closing our Sam's Club Synchrony Card just as we did our Sam's Club Discover. This is a very good way to

destroy your own credit. In spite of it all I must say that I do enjoy shopping at SAM'S CLUB

I applied for the card and then moved to a different state. I wanted to change the address online but I was asked to verify a phone number which I disconnected many years before. So I called the costumer service to change the address and update my information. They asked security question and changed it. The very next day, they blocked my account. I called again and this time, they asked for a driver's liscence AND a utility bill before they can make a decision to weather keep my account or not!! I told them that I just moved and provided with all of my personal information inluding birthday, last 4 digit of my ssn, and cell phone number. But no, they wouldn't do anything until I comply. So I ask them to just close my account for ever. 

Have had this card for years and have never had any problems with it. 

APPICATION PROCESS WAS VERY FAST, I THOUGHT I WAS GOING TO GET AN INITIAL CREDIT LINE OF $200 BUT NO I GOT $837 I THOUGHT IT WAS PRETTY SWEET!!!

I have plenty of credit with my synchrony bank/Sam's Club Master Card.  I just experience embarrassment.  The card was declined twice.  It turns out that they were just checking to see if the card was hacked.  Well, at the time I thought and so did the merchant think that I had a credit problem.  I held up the line for nothing.   I had to take time stratening this out.  The first person was extremely difficult.  His name was Wilson.  His accent was extremely hard to understand.  Even the supervisor was hard to understand.  I believe in equal opportunately but your should hire people that are easily understandable and use courtesy.

I have been a valued customer for over 2 years & have never been late on payments. In fact, I always pay more than the minimum & I pay it early. However, they have charged me a late fee twice because they said I paid a day too early. I paid June's bill on May 31st. & paid July's bill on July 1st. I'm trying to purchase a home and cannot have any late payments. I've never heard of being punished for paying your bill early. No one resolved my problem. In fact, I asked for the contact for a manager or higher executive & they gave me the wrong #. As soon as I get my home, I'm canceling my card. I HATE Sam's Synchrony Bank! PLEASE STAY AWAY from them.They will ruin you!

I have the Sams club card and had it for 3 years with credit limit of $9000.00. Today I applied for the SAMs MasterCard because of the 5% cash back on gas, because I travel a lot. I was disappointed with credit limit I was given, $1800.00. I called the issuer of the card and they went through the process to incrise my limit but came back not approved for increase.  I should have the MasterCard in 7-10 days.