Rooms To Go Credit Card

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1.6 out of 5 stars
7 Reviews

From Cardholders in the last year

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Application Process

3.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1.5 5

These reviews were written by current and former cardholders in the last year.

Mar 02, 2017
Started charging fees no interest loan
Sunni725 Cardholder

I got a promotional deal that was 3 years to pay off with no interest.  So I started making payments so that my balance would be paid off in 35 months (just to be on the safe side). One year into the payments I started being charged a $2 month fee.  When I called and asked what it was I got the run around and finally someone said how else do you expect us to make money.  I told them to show me in the terms of the credit card agreement where it stated they could charge me a $2 a month fee.  They could not.  The next thing I know they drop my available credit to zero but did quit charging the fee.  At no point did they tell me they were going to cancel my available credit.  I was never late (set up automatic payments) and my credit is "very good" but of course my credit reports now shows that the line was cancelled at "credit grantor request".  Wrong, wrong, wrong.  I will never, ever buy from Rooms To Go again.  BTW, this purchase was $6000 in furniture, not a small amount.

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Dec 03, 2016
Be Careful
Anonymous Cardholder

You will have a horrific time trying to pay your bill.  They will stop sending paper statements without notice.  Paid by phone and was told my E-check had insufficient funds which is impossible for me.  Charged a late fee AND a NSF check fee on top of it.  Scoundrels!  Online bill pay requires you use a specific browser.  Have fun trying to figure that one out.  They make it so difficult so you are charged late fees as this is the only way they can make money on you if you select a zero interest plan and fully intend to pay it off well before the expiration date.  I just paid the balance in full to stop the bleeding.

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Oct 27, 2016
Does what its supposed to do
ChargerHellCat Cardholder

I opened an account online in Jan. 2016. My payment is just $35 until Jan. 2020 for a $1,700 a bedroom set.  If you can, just do the autopay so you don't have to worry about making the payment.   I send $40 so I've already made an extra payment.  I've only called customer service once, and they were nice and helpful. Just get it paid off before the cut-off date and you're golden.

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Sep 29, 2016
Anonymous Cardholder

Horrible customer service and Cutthroat policies you better read every word of that policy or else you will pay.

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Aug 10, 2016
stay away
Anonymous Cardholder

its not the card it is rooms to go.  no refunds, they have control and when you cancel they still charge you

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May 07, 2016
DurhamBully60 Cardholder

I paid early (I'm only paid at the end of the month) because I pay my bills once at the beginning of the month I accumulated late fees for paying too early in the cycle. It's as if I paid twice in one month and not at all the next. I accumulated late fees and owed a double payment. I can't wait to pay these cretins off and will never set foot in a Rooms 2 Go store again!

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Mar 28, 2016
Anonymous Cardholder

I don't understand how I owe them $839.00 on a no interest promo. My monthly payment is $122 and states will take 14 months to pay off!! How is this possible if all my money is going to the principle!?!? I only paid them an average of $47-$54 when I owed them thousands!! No one can explain how I went from $47 to triple that on balance less than $1000

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Apr 15, 2016

Were you being charged interest from the beginning ? My store uses synchrony bank which is what they use and you have to put the correct promo code or you well end up screwing the customer I hope that's not what happened to you !

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Rooms To Go Credit Card