Pottery Barn® Credit Card Reviews

Approval Odds

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3.0 out of 5 stars
4 Reviews

From Cardholders in the last year

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ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4.5 out of 5 stars

Customer Service

3 out of 5 stars

3 5
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These reviews were written by current and former cardholders in the last year.

Mar 16, 2017
Does not work
Anonymous Cardholder

If you think this CC is good for reward, let me tell you that they do not even go through. It will say on the site that it's authorize to approved and used. And few days later pottery barn processing center will call you and said the pottery barn cc doesn't go through. And when you call Pottery barn CC, they will say they do not know why. And you just get bounce around between CC call center and processing center. And I just cancelled the card. Not sure why I open a pottery barn CC account and it does not accepted by Pottery barn processing center. Wasting time!!!!! Note: I have 750 credit score. 

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Dec 12, 2016
Only bad experiences
Anonymous Cardholder

We have only had negative experiences with this card. We originally opened the card when making a large furniture purchase from PB. Though we never received our furniture, we were billed twice for shipping. Later our order was canceled by PB without notification to us. In a later furniture purchase we received no rewards points. This negates our reason for getting hte card to begin with. The reply we have gotten twice is that they are 'further looking into' our matter. 

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Dec 22, 2016

Did you choose the 0% interest promo on your second furniture purchase? If so, that's why you didn't get the points. It's one of the other.

 
Dec 22, 2016

Sorry meant to type one OR the other. You won't receive the points if you opt for the special financing.

 
Nov 21, 2016
No issues
Thisis40 Cardholder

Easy application process. Applied with scores in mid 6's at the time, instant approval for $2500.
​Bonus is it was only a soft pull for using SCT.

​No issues with cardholder, payments, etc. I don't use this card often, but I always PIF on/before statement cut, so there interest rates are a non issue.

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Oct 24, 2016
Anonymous Cardholder

Easy application process, was approved for $1500 on the spot. I love this limit primarily for credit utilization purposes. I have yet to make a purchase, but when I do, I will be sure to pay it off in full, immediately. 

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Pottery Barn® Credit Card