I noticed charges on this card that i never made, I called to dispute the charges and had to force the customer service lady to challenge them. She finally did but then told me it would take 30 to 60 days to find the results. Not a good card to own. Once this is done i will be canceling this card.

Even if you pay your balance in full they hold the payment for 14 days before they credit your account

even if you pay your balance in full they hold the payment for 14 days before they credit your account

I swear everywhere I looked said no annual fee, otherwise I wouldn't have applied. First time logging into their site took 5 tries. Now I see I have a $75 application fee, and there's no way to contact them via e-mail or electronic methood. Cancelling account.

their inept in taking payment and doing business im paying off my balance and never using card again

They do not credit your account for payments. Mine cleared my bank on February 7 and still has not cleared. I talked to two people that I couldnt even understand and they just kept telling me my account was over the limit by $4. That is all they were concerned with. I told them if they credited my payment it wouldnt be. I'm disabled and have no computer, printer or fax so had to go to the library and it costs me $7 to send proof that it's been paid. As far as I'm concerned, they owe me $7 for having to prove something that is entirely their fault. I would hope I'd get an apology but know I wont. They need to provide an email address for customers. I could have sent it for nothing. Get with the new age Indigo. If this is not straightened out asap, I'm done with them. I will send them back their credit card in pieces and pay it off which won't take long with this small line of credit they gave me. This is the second month this has happened. Get some customer service

I applied for this card. Got approved. Recieved the card. I NEVER EVER ACTIVATED THIS CARD OR SET UP A PIN TO USE THIS CARD. Now all of a sudden I'm getting hit with late fees and past due notices. I NEVER USED THIS CARD. All my other payments are on time and paid off in full. I ended up shredding the card months ago and now when I call customer service to cancel the card they never answer. And when they do I get put on hold. Just please find another bank. Indigo is awful.

I have had this card for 5 months now. No issues with company, purchases or getting card in the Mail. I have called them on the phone and no issues. Answered my questions.

They say this card will arrive in 2-3 weeks. Over a month later it still had not arrived, I requested a replacement. They now need more information, copies of all my license and other information in order to send a replacement. Then guess what another 3 weeks to ship. This is a ridiculous company with horrible customer service. A complete scam.

So I had this card....we opened it in 2017.? I paid the bill OFF and then I needed debt restructuring so in February of 2018 I entered a program.? I put that card on the list EVEN THOUGH it had been paid off, just to make them aware that I was entering a program.? Here we are in June 2019 and they are "suing me" for forceful repayment of a DEBT THAT HAS BEEN PAID!!? Saying I need to pay them $700 or they are going to garnish my wages and take much more than $700, likely $1800 or more!!? They call from numbers you can't call back and they give names like "Mary" and "Bob" so that when you try to ever reference that name, they are like yea right.? So, the last call I got, and armed guard was going to show up to my work to hand me papers and/or make me pay the money back.? I NEVER got ONE piece of mail from this company.? NOT ONE.? HORRIBLE.? Just don't bother with this company.? Trash and should be prosecuted with their threats!