Dillards™ Credit Card

Approval Odds

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2.6 out of 5 stars
5 Reviews

From Cardholders in the last year

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ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2 out of 5 stars

Customer Service

1.5 out of 5 stars

2.5 5
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These reviews were written by current and former cardholders in the last year.

Dec 21, 2016
High interest, low rewards
Anonymous Cardholder

Get a Discover card instead!!!

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Dec 21, 2016
High interest, low rewards
kdnichole Cardholder

Please get a Discover card instead. I got laid off and Dillard's was flat out cold. Discover sent me a $100 gift card as a thank you for being a customer on top of one year interest free.

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Aug 24, 2016
Good benefits, Customer Service Sucks
Anonymous Cardholder

ALWAYS pay your card payment in cash and in store. DO NOT make the payment online unless you want to wait 10-14 business days for it to "process." I love Dillard's and like using the card. Its just dealing with Wells Fargo who handles their card, is a mess. HORRIBLE customer service. However, I keep it for when they have the card member 30-40% sales every/every other month. 

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May 24, 2016
High Limit, Good Perks for Regulars
GleekChey Cardholder

I'm a student and got approved for a $2,300 limit, $400 of that being a cash advance, with a 630 credit score. Even I was shocked! I have tons of inquiries and a high utilization ratio right now. I've only had thw card for a month but the rewards are good if you shop at Dillards regularly. (I don't.) The best part is, since it's an American Express, you can use it literally anywhere! The only grievance I have is that you can't apply online: you have to go to the store, and it doesn't have an app to track my balance, but you can track balances on the website. You also can't use the card until you get it, which is odd for store cards.

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May 03, 2016
Dreadful Customer Service
Anonymous Cardholder

American Express charges you out the whazoo if you are late at all, and after three password guesses they lock you out of your account. Instead of being able to email in confirmations you have to talk with their wretched customer service, who transfer you every which way, force you to wait for a long time on the phone, and no one seems to be able to tell you the information you need. I fully intend to cancel my card once this last payment goes through. I have never been late on a credit card payment in my life, but their odd customer service hours prevented me from being able to get into my account. 

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Dillards™ Credit Card