Crate&Barrel Credit Card Reviews

Approval Odds

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1.0 out of 5 stars
1 Review

From Cardholders in the last year

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Application Process

3.5 out of 5 stars

Customer Service

2 out of 5 stars

1 5

These reviews were written by current and former cardholders in the last year.

Mar 21, 2017
Straight-up Scam
Anonymous Cardholder

They sent my bill and the credit card to the wrong address. They called me at home to say my payment was late. I called four times and was finally told it was their mistake, that they'd "reset" my account and waive all additional charges. They waived the late fee, but not the $108 (28%) in interest. I wrote six more times, receiving a templated response each time. All this for merchandise and a credit card I hadn't yet received. Associates are ill-equipped to handle non-standard inquiries and therefore ineffectual. Crate&Barrel should be ashamed to attach its brand to Comenity Bank. 

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Crate&Barrel Credit Card