Overall card rating

3.9
104 Reviews
from Intuit Credit Karma members

Most helpful positive review

Oct 03, 2021
Simple and Awesome
Credit Karma Member

I've had this card for close to 2 years now and my only regret is that I didn't have it for my past travels. I know I could've had much more benefits had I known about it earlier. I am an experienced and well traveled person. It was hard for me to find the right card to match up with my travels and expenses to get the max rewards. This card is a must for someone traveling with United or just traveling. A+

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Most helpful negative review

Jun 23, 2022
What a joke
Credit Karma Member

I currently have an 820 credit score. I have applied for this card twice while trying to book plane tickets, because I wanted to take advantage of their statement credit options, and both times I've been denied because I have opened too many cards.

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Member ratings

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All member reviews (104)

55
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Jul 18, 2023
This is the worst card ever
Credit Karma Member

I had this card for a while but one thing made us to cancel it and don’t use it anymore. Last summer we traveled to Greece and try to rent a car but we found some thing wrong on this car, so we decided don’t use it, but we already gave them my credit card number, so even we don’t rent this car but they still charged us, we disputed charge but they still charged back, we called credit card company several times but they still charged us, the credit card company don’t even protect the customer and help cheating company. So we cancelled card and don’t use any Chase credit card anymore

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Jun 23, 2022
What a joke
Credit Karma Member

I currently have an 820 credit score. I have applied for this card twice while trying to book plane tickets, because I wanted to take advantage of their statement credit options, and both times I've been denied because I have opened too many cards.

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Oct 16, 2021
Easy points and PQP
Credit Karma Member

This card offers a lot of point perks that aren’t often discussed. I especially love the bonus points for dining and shopping online. You can add United MileagePlus shopping to your browser and it automatically alerts you and applies the code if there are bonus points available on a website. Same thing with MileagePlus dining…. Eat at a restaurant on the program and you get bonus points. All points are added to my United account so they are super easy to use. Don’t forget you also earn PQP when you hit milestones in spending. If you travel united this card is 100% worth it.

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Oct 03, 2021
Simple and Awesome
Credit Karma Member

I've had this card for close to 2 years now and my only regret is that I didn't have it for my past travels. I know I could've had much more benefits had I known about it earlier. I am an experienced and well traveled person. It was hard for me to find the right card to match up with my travels and expenses to get the max rewards. This card is a must for someone traveling with United or just traveling. A+

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Sep 05, 2021
CK said my odd is poor, but...
Credit Karma Member

I got approved in seconds right after applied with 12K CL. Own it for 1+ month now. Very satisfy in every way.

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Jul 06, 2021
Got Less Miles Than Originally Offered
Credit Karma Member

I got approved for the 60000 miles for $3000 in purchases offer. I sent a secure message through Chase asking about it and they told me I'm only getting 40000 miles! What a rip-off. They won't answer my questions or read anything I'm saying. They just copy and paste the same responses. Horrible communication skills.

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May 22, 2021
Expiring miles unfair million mile flyer downgrade
Credit Karma Member

Same here, and on top of that I have had this card in the past and my partner was a million mile flyer which meant I would also hold the million mile flyer level (for life even if my partner passes away) not even a month after my partner passed away the million mile flier position was taken from me and when fought back they went and changed the terms and agreements on me. They also claim your points NEVER EXPIRE but they do! Come to think of it I’m was told to report them the the BBB about the issue and I think I will!

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Feb 03, 2021
Horrible card. Raises interest rate for no reason.
Credit Karma Member

I've had this card for years. There is very little, if any savings on travel. Miles expire. The worst thing is that they slowly raise your interest rate for no reason. My credit score is in the high 700's and they just raised my rate to %29.99! Would not recommend getting this card.

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Sep 18, 2020
Good if you fly United
Credit Karma Member

If you are flying United this is great. I think the best perk is the insurance on rentals and extended warranty on products when you buy using this card. There are other things to but to me that is most beneficial. I like the points but depending on flight you can burn through the points rather quickly.

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Sep 17, 2020
Great for International Travel
Credit Karma Member

When I travel, I exclusively use this card. First of all, I’ve had it a long time. I redeem mileage points typically for international travel. I’ve booked 3 trips to France and one to San Miguel de Allende and I used points. The most I’ve paid out of pocket was about $60-70. I get priority boarding and I don’t pay fees for my checked bags. I also use it while in the other countries and I love having no foreign transaction fees. Last but not least, I have flown using United partner airlines and once, I even upgraded to first class all by using my points. I find redeeming the points easy by going to their website and finding my flights there. I can also find them on the app which always tells me how many points I have available. I haven’t had problems with their customer service because one time I canceled a flight and I received all of my points back. All in all, I’ve had very good experiences using this card.

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