American Eagle Outfitters™ Credit Card Reviews

Approval Odds

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2.1 out of 5 stars
11 Reviews

From Cardholders in the last year

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Application Process

4 out of 5 stars

Customer Service

2.5 out of 5 stars

2 5

These reviews were written by current and former cardholders in the last year.

Nov 07, 2017
2 highest limit
jamesc520 Cardholder

I applied August 31st got approved 350 I called in for a credit limit increase I got 4000 tonight  and I have Walmart MasterCard and I got 5000 credit limit increase tonight 

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Sep 12, 2017
high interest, low rewards
Anonymous Cardholder

not worth it

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Aug 27, 2017
High interest, $10 coupon only perk
LauraAsh1ey Cardholder

Unless you're hurting for credit, this card isn't worth it. You only earn points to get a $10 coupon to use in store. Other cards give better benefits! I'm only keeping mine open so I don't take a ding on my credit. 

Customer service is great... if you can get to them. Their automated line is complete crap and just keeps repeating itself. Takes at least 5 minutes with automated voice to get transferred. 

I recommend Chase Freedom - much better card. 

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Jul 26, 2017
Anonymous Cardholder

Had this card for almost one year, until I went to use it and was told my account had been canceled. I received no news of this, never missed a payment, and after every purchase I always brought the balance back to 0. When I called to ask the reasoning (because it is a credit card and will be on your credit score!) they told me they did not know why... very strange and not worth it!

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Jul 10, 2017
High interest and bad customer service.
Auntiedee94 Cardholder

This is the second credit card I ever got and it wasn't a good choice. I had for a while and was doing great paying it off monthly. I came in to some hard times and had to put a bigger balance on it and took out a cash advance. Now the interest is so high that my extremely high monthly payments don't even make a dent in the balance. Also, I have asked for my PIN number which they said they send through the mail and have never received it. I called to ask for a payment exstension and customer service literally told "no have a great day". Didn't even try to help me out at all. 

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May 29, 2017
Anonymous Cardholder

I had the card for a full year. I never missed a payment. I used the card frequently, then paid it off. My limit was never increased even with a request after probably 8 months of being a good customer. The last time I paid my bill down to 0, I received a letter explaining that they had cancelled my card. I still have no idea why. Very disappointing. I have excellent payment history on my credit. Very strange. I won't be shopping with aeo anymore.

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Mar 04, 2017
Lousy card!
CarBear11 Cardholder

One year later my limit dropped from 280 to 140. Not worth the trouble! Jeans are made of cheap material and fit has gone down hill!

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Feb 03, 2017
Anonymous Cardholder

"The interest rate in non-negotiable." That just says it there. My interest rate is 24%. Way too high!!! Do not get it! Go to capital one instead.

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Jan 19, 2017
Not worth it!
Anonymous Cardholder

This was my first credit card and also the worst card I've ever had. I've owned it for about 5 years (I'm only keeping it because it's my oldest account amd boosts my credt score). The interest rate is extremely high (22.99% or higher) and there seems to be no way to get them to lower it. There are no rewards other than the points to get a discount at AE.

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Jan 13, 2017
So disappointed!
Littlegirl2008 Cardholder

If you haven't applied fot one, keep away from it. Nothing special about this card. Not as many deals and discount as Macy. Not as much cash back rewards as Discover or Chase. Not even many discounts in store. The benefit I got from this card didn't worth a hard pull on my credit. I certainly learnt a lesson from this experience.

The sales girl told me it won't affect my credit score since there's no anuual fee. I felt fooled after I found the credit inquiry after a month! Also there are some some promised cash rewards if you use the card to purchase in and outside of AEO. I made the purchase but never get any rewards. I called the customer service and it took so long to get to talk to a real person. I told him I wanted to close the account. He just answered ok you are all set and hang up. Not even a "thank you". Looks like they don't care about customers. Perhaps they already know why people are closing out the account!

So disappointed. Never be tempted to the open account promotions. By the way, they only offer a 15%. Even Macy offers a 20%. Think before you leap.

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American Eagle Outfitters™ Credit Card