First Progress Platinum Select MasterCard® Secured Credit Card Reviews

This is the worst! They make it extremely hard to make your payment. They do not have online bill pay! They want you to use your banks bill payment system but after the first sent payment they will no longer allow you to use it and you will have to mail in a check. If you try to call to make a payment you have to wait to talk with their rude customer service department and they charge you 10$ to make a payment. Do not get this card it’s nothing but a hassle!

Beyond horrible. Incompetence everywhere and severely outdated methods of communication. You won’t get your money back when you close even if your always paid on time. Unbelievably bad experience.

I deposited $350 Thursday. It stays the money will be available in 24 hours. It's Saturday and it's still not there. You can't login until the money is funded so you can't contact anyone about it. I wish I had read the reviews first.

NEVER. Don't DO IT. LIARS. THIEVES. PAID OFF MY CARD AND NEVER EVER GOT MY $200 DEPOSOT BACK. THEY REFUSED TO CLOSE MY ACCOUNT AND ATTEMPTED TO CONTINUE TI CHARGE $49 FEE. REPORTED THEM TO CONSUMER PEOPKE WHO DID ABSOLUTELY NOTHING.

It does help your credit , but they will not raise your limit , I've had it a year and never missed a payment or late , get a capital one they give you increases after 6 months .

Before I received the card I made my $200 deposit. They do take out the $49 fee which I had no problem with that. I made my first initial payment online and it took 2 days to post. My bill is due on the 17th of each month and they report to all 3 agencies by the 22nd of each month and it boost my credit over 80 points. I am truly satisfied with this card and I highly recommend this card to anyone whom  need help building their credit..  only had it 2 months and I’m going to keep it!!! 

If you're thinking about it, just don't. Their annual charge is absolutely ridiculous. It takes them 10 days to process a payment. Their website is horrible. You can't even email them. The only phone number they have is if you call the number on the back of the phone then go through 7 different options. They told me a payment was late when I first opened my account. Yes, because I didn't realize it took OVER A WEEK for a payment to go through.

I cancelled my account and I'm still waiting on my deposit check. It's been 3 months now and I've called 3 times. They lost the first one, second one wasn't sent out (even though they told me is was going to be sent). And third one is now pending. I'll be lucky if I EVER get any money back.

Tried making a payment several times in the only way you can do it, the only way is by giving them your bank information then they charge you $10 to do it. Cannot pay with Debit card. Because of their jacked up method of payment, I'm just not going to use it. My credit has already taken a huge hit due to this POS card and impossible payment methods

No way yo make payment online. You have to process it though your bank's online bill pay or giving them your whole account and routing number. I dont trust that. And then they charge you 10 dollars to make a payment with your sensitive information. Been struggling to actually make a payment through them and now my credit has taken a hit because of it. Paid the balance off and leaving it be. Just not gonna use it. Horrible recommendation from Credit Karma

I applied, was approved and 4 weeks later still haven't received. Yesterday they finally told me that there was an issue and it was returned in the mail so it will take 14 more days to receive. I asked for proof that it was returned because I have already received a statement and another letter asking if I had received the card. This is a nightmare and if I cancel now, I still will be charged the $49 yearly fee or it will go against my credit. This company is a scam. No customer service at all, just a lot of talking in circles.