Chase Sapphire Reserve® Reviews

Cardholders' Choice i
Chase Sapphire Reserve® Reviews
4.6 out of 5 stars
32 Reviews

From Cardholders in the last year


Application Process

4.5 out of 5 stars

Customer Service

4 out of 5 stars

4.5 5

Card Details

  • Balance Transfer Intro APR Not Applicable
  • Balance Transfer Regular APR 18.49% - 25.49%* Variable
  • Annual Fee $550
  • Purchase Intro APR Not Applicable
  • Purchase Regular APR 18.49% - 25.49%* Variable

1 star reviews (2) See All

These reviews were written by current and former cardholders in the last year.

Dec 17, 2019
Horrible customer service
Grassblade Cardholder

The main perk of this card is travel and the sign on bonus is great. Until you have a problem... the website wasn't working for me to book a flight so I called in and they misspelled a passengers name. I have probably spent 18 hours over the past 2 months trying to get this resolved and each agent tells me something different. None of them can confirm anything and they can't seem to get it together! That makes the best part of the card also the worst part and as soon as I'm back from my trip I'm cancelling the card. Not worth it!

more ...
Aug 07, 2019
Always having to call to make purchases
QueenDiva88 Cardholder

Had the card for about 2 months, and every time i try to make a big purchase my card gets declined and i have to call chase fraud department to notify them it’s me making the purchase. This has happened numerous times, even when i was in the store. It’s embarrassing to have your card declined when you know you have the money available. I’m sick of calling to ask to use the card every time i want to make a purchase. I want to cancel the account. 

more ...
Aug 22, 2019

I have had the card for 2 years and have never had that problem. I would call Chase and see why this is happening.

Sep 03, 2019

Your full of shlt

Sep 11, 2019


Jan 06, 2020

I'd rather my card company require a pre-approval or a call on for large purchases, it helps when it comes to fraud and stolen cards.

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Chase Sapphire Reserve® Reviews

Chase Sapphire Reserve®

2 Reviews
Cardholders' Choice i