Overall, this card is fine. I use it mostly for groceries. The one thing I hate about it is that you have to wait until you have $25 worth of cash back to redeem it. For someone who doesn’t make/spend a lot of money, this can take forever to get to. My other cards (discover it and chase freedom) let me use cash back at any amount.
They want your federal tax returns. They did not require them before issuing the card and then after a month told me they needed them. I of course said no to that. Had I have known that they would have asked me for federal tax returns I would not have applied. Putting 4 years of federal tax returns out on the internet or even stored on their systems so they can be hacked later is just not a good idea. The value of the card is not worth the risk. No other card company has asked for my federal returns. 752 Fico score and don't need the hassle or risk. When I talked to them they said they had to have them or they might cancel me. I said to cancel my card I was not longer interested in it. Even though the card was paid in full they canceled the card and put it on my credit report that they had cancelled it when I had cancelled it.
These reviews were written by current and former cardholders in the last year.
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Data Created: February 02, 2015
Note: Sample data consists of Credit Karma members who hold this card.
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Finally approved!
Wanted to re-establish my credit with an American Express card and was approved for a5K credit line. Thank you so much!
This card is all lies.
You don't find out the truth until you apply and then the cards and the rules get sent to you afterwards. Run for your life. I have many better Visa and MasterCards that keep it real the entire time. I will never apply for an Amex again. PS- My credit score is 832. Look elsewhere
Not sure what "rules" you are referring to but everything is spelled out at least twice during the application process.
Explaining what you mean by "truth" and "rules" would be helpful.
Great so far
I applied with a score of 715 my annual income is 195k a year I was approved for $15 k and applied thru credit carma, so far so good customer service has been great. I gut my card with in 5 days however my envelop was already opened by the time I received it, I called customer service they fedex me my new card with in 48 hours .
I'm interested in obtaining this card but would like to know if they ask for tax return. I read a review from someone complaining about it and want to know more information. Thanks
they might if you have a really high income. can you prove your income if it is high? most customers aren't asked for proof
No annual fee with great rewards
Got this card in the mail. Nice intro bonus along with great % cash back for a no annual fee card. Started out at $2k credit then randomly jumped to $5k credit. Amex is a good company to do business with.
Did they ask for tax return ?
they might if you report a really high income. are you ballin like that?
American Express is the best
I've been a member since 1989 and I've always had the best service. This card in particular is a good one to have although they have higher cashback % on other cards. I received a generous credt balance with unsolicited increase in a few months.
They need to be more specific what the actual problem was
would not recommend
Customer service was very unsettling. Way too many "glitches in the system" as they said for any basic security issue. I've had a bad experience owning this card for only a few of months, more headache than benefits !!!
Thanks, because of this review I've decided not to apply.
You based your decision on 1 review? My experience has been very good. System works great and customer service is excellent. Amex offers are unmatched in the industry.
Trash
I only applied for this card so that, upon approval, I could make use of the option to immediately make a purchase before the physical card arrived with the card number and a temporary CID. This seemed perfect, as it would enable me to use the card to take advantage of a black friday deal that would enable me to pay off over time and get the $200 bonus since the item costs over $1k. However, attempting to do so got my account locked. I called a rep who said they cannot unock it until I get the physical card, but by then the deal will most likely end, thus the only reason I got the card is out the window, I just wasted a hard credit pull for nothing. They also said maybe I could get the shipping expedited so I could at least have a chance to race against time getting the card before the deal ends. I tried once and they said I had to wait 24 hours. I waited 24 hours and called again only to be told that they couldn't expedite shipping the card after all. By the time I get the card and can get my account unlocked the deal will most likely be over, meaning I cannot use the card for the only purpose that interests me. I wasted my time and a hard credit pull just to be given the runaround. Ridiculous.
Maybe don't get what is theoretically a loan on your credit account solely for the purpose of taking advantage of a black friday deal? Or just get the card early? it sounds like you had a number of options and instead are complaining about something that happened because you got a card and made a 1000 dollar draw on it before it ever arrived.
😳
Not really their fault lol
I agree with superkamiguru. Amex advertises cards this way during online check-outs, it seems like an attractive deal, but the card number never comes through. Then you call customer service and it sounds like they are telling everyone the same. This offer is a lie imo.
Not the best
Overall, this card is fine. I use it mostly for groceries. The one thing I hate about it is that you have to wait until you have $25 worth of cash back to redeem it. For someone who doesn’t make/spend a lot of money, this can take forever to get to. My other cards (discover it and chase freedom) let me use cash back at any amount.
Agree, with Discover I can use my cash back at any amount. :)
Got the cash bonus immediately!
I was elated to finally get approved for an AMEX card! And of course the cash bonus was a nice touch. But what surprised me was that I got the bonus immediately. Typically with other cards, you have to pay the bill and then when the next statement closes, that's when you get the bonus. Not in this case. When I made a purchase that was a little over $1000, my balance was a little over $750. This is a good start and I hope to have many good years with this card.
Horrible, you will regret this decision!
They will start you out with a high credit limit, after a while with no apparent reason they will reduce the limit on the card having a negative affect on your credit score. When you call them to find out why you'll get the runaround by people who can't speak English very well. They will offer you a solution to get your credit score and card limit back as long as you agree to pay them hundreds sometimes thousands of dollars in a one-time payment??? Can anyone say extortion?
If you owe money and they tell you paying on it will help your score that’s not extortion, that’s how credit works, you pay off debt and your score goes up.
If the reason is that you haven't paid your bill then that's all well and good but anything else is unexceptionable.
Hmm...dont spend what you cant payback
The question is did you go over 30% or max it out? This seems to be a common complaint which is why I decided to get a different card but people are not explaining how much they spent.